Supervise and lead a technical team of administrators and engineers. Plan and steer technology related to enterprise systems, internal and cloud applications, and application integrations to systems. Document and communicate enterprise projects and application integrations. Maintain standards of high availability for critical systems, security for all systems, standardization and automation. Help set vision for IT infrastructure while also working on distinct technology projects

Administered Dynamics GP and Kronos Workforce Central server and client installations.New user set up and training. Perform active troubleshooting. Oversee database maintenance and backup. Developed database integrations between multiple software packages to eliminate repetitive data entry. Modified and customized prepackaged reports. Regular application maintenance.Small team project management

Oversaw company’s computer system and support internal requirements of business including telephone and voicemail setup and maintenance.Installed hardware/software on numerous desktops across differing system platforms and train staff on use of software packages. Researched alternative software options to better serve the needs of organization. Setup, install, and configure multiple desktops for networking.Small team project management

As member of quality assurance department, tasked to identify and implement opportunities to better company’s products. Managed incoming sample laboratory, inspected condition of samples, and determined necessary testing. Trained staff on proper utilization of multiple laboratory computer systems. Analyzed complaint data, performed multiple testing on returned samples, wrote complaint and testing summaries, and charted complaint and product trends.Significantly decreased sample turnaround time and improved laboratory efficiency by helping to assimilate other laboratories into single reporting program.Honored with three Ross Quality Assurance awards for excellence and teamwork.