We're building the roboadvisor of cloud.Current cloud spend tooling is recommendation-based which places the operational burden on already busy DevOps and FinOps teams. This leads to lag, is error prone, and fundamentally limits what is possible to that which a human can reasonably execute.We believe cloud cost optimization is best handled by AI, optimization algorithms, and real-time execution engines. Like roboadvisors in the financial investing space, ProsperOps enables customers to answer a few high level questions about their cloud use after which technology takes over to handle ongoing, day-to-day cost optimization activities.This generates superior savings outcomes (on average, our customers increase savings by 68%), reduces risk, and gives time back to our customers. We call it Autonomous Cloud Savings -- and it's how we do our part in helping businesses prosper in the cloud.

- Served as the primary technical contact for an account base of 25-30 Small and Medium Business and Enterprise customers generating approximately $5 million in annual revenue- Leveraged Microsoft technologies (IIS, .Net, SQL Server, Failover Clustering, etc.) to deliver maximum uptime for mission critical business applications- Served as a Rackspace Cloud Subject Matter Expert for both Austin and San Antonio sales and support teams- Trained and mentored System Administrators and other Lead Technicians on both Microsoft technologies and Rackspace procedures- Worked closely with other Rackspace teams (Networking, Monitoring, Segment Support, etc.) to present a consistent Rackspace voice and experience to my customers- Participated in pre-sales engagements with potential Intensive customers, both over the phone and face-to-face, with several key account wins for Rackspace

- Created a nationwide shipping business which contributed an additional 5% to the bottom line of a 75+ year old brick and mortar restaurant (the oldest same-family owned barbecue in Texas)- Leveraged Rackspace Cloud Sites, Cloud Files, and Cloud Servers to develop a fully customized e-commerce platform based on a Microsoft stack (.Net / SQL Server), including both the front-end website and back-end administration / order processing- Developed warehouse inventory and logistics applications to manage high volume shipping, including integration with major shipping carriers- Contributed to the sales growth of other lines of business (restaurant, catering, wholesale) through online interactions and marketing (Twitter, Facebook, blacksbbq.com, food blogs, etc.)

- Managed the websites, databases, and real-time e-mail discussion lists for a non-profit organization of 700+ members who hold a biennial conference - Developed an online membership and conference registration system with secure credit card authorization and online account management - Utilized MySQL and Microsoft SQL Server databases along with Microsoft Windows 2003 Server (IIS 6.0) to store and serve membership information to a global audience - Maintained communications with members via e-mail and telephone, and in-person at the conference

- Developed enterprise operational, reporting, monitoring, and compliance applications for internal support and IT operations teams within Dell - Led global project teams, providing system and database architecture along with product and project management, to ensure successful on-time delivery of business-critical applications - Utilized the latest Microsoft technologies (.Net 1.1/2.0, C#, ASP.Net AJAX, SQL Server 2000/2005, and SQL Server Integration Services) - Maintained and supported complex development, test, and production environments (Windows 2003 Server and SQL Server 2000/2005) providing a secure, supportable, and managed environment for our team’s developers and end users with 24x7x365 availability - Optimized performance of existing applications and databases by reviewing SQL Profiler traces, analyzing SQL stored procedure execution plans, and performing web load testing using Visual Studio 2005 Sample Development Projects:- Downtime Reporting: Used to track and report on all downtime and degradation of internal IT systems; includes front-end data entry of incidents, a complex reporting engine with both tabular and graphical reports, and data maintenance for over twenty different object types used within the system - Communicator: Used to message critical incidents to both IT and business partners; includes an HTML template-driven messaging engine, online subscription maintenance, and a high-speed batch delivery back-end for reliable message delivery - Alerter: Used to notify global support teams of incoming trouble tickets based on complex paging logic (support group, time of day / day of week, etc.); includes use of SMTP and SMS gateways, integration with an Oracle source database, time zone localization, and a multi-threaded, multi-server back-end job processor for load balancing and high availability messaging

- Provided enterprise-level support to a global network of manufacturing facilities, concentrating primarily on the 24x7x365 availability of key logistics and export compliance applications - Supported a wide array of systems and platforms including Microsoft, Oracle, and Linux - Developed best practices and authored knowledge base articles for reference by new team members; assisted with the implementation of Dell’s new Knowledge Management system - Led the training and on-boarding of the first support analysts for the Global Support Center in Penang, Malaysia; travelled to Malaysia to provide in-person training on several key manufacturing applications - Implemented enterprise monitoring for all manufacturing applications using the Empirix OneSight monitoring tool

- Provided computer consulting to over 10,000 consumers based on their needs and budget while maintaining high monthly sales attainments in key sales metrics - Received recognition for monthly attainments over 150% of goal - Received Q4-FY04, Q2-FY05, and Q3-FY05 Circle of Excellence Platinum Sales Representative recognition; Q1-FY06 Bronze Premium Queue Sales Representative recognition

- Developed curriculum and assignments for the "Computer System Utilization in Business" course which focused on .Net 1.1 (VB.Net) and Microsoft SQL Server development for web-based applications - Provided student tutoring and assisted with day-to-day course operations