✪ We all know that managing a business can be tough, especially when your business relies so heavily on ensuring your client experiences meet expectations. That’s why making sure you have the right customer service and account management team in place is such an important part of your business model! ✪With seven plus years of progressive experience in customer service, four of which are in progressively more responsible roles within the healthcare industry, I have a unique ability to manage complex and high-valued portfolios, identify opportunities for improvements and work closely with customers to ensure they experience best-in-class service that retains business long-term. Additionally, as a leader, my guidance and mentorship has ensured client-satisfaction is the number one priority for the entire team.
Listed skills include Workflow Analysis, Customer Service, Customer Relationship Management, Health Service Management, and 16 others.