Cladious Phillips, Popm Email & Phone Number

Detroit, MI, US

Greater Detroit Area

- Developed and maintained Product Roadmaps for Mortgage Servicing domains (Escrow, Payments)- Led collaboration between multiple dev teams on developing new products-Work with stakeholders and architects (security, data, software) on identifying product vision- Drove Architectural Design Sessions between multiple parties (Engineers, InfoSec, Stakeholders).

Greater Detroit Area

 Drove Architectural Design Sessions to automate payment allocations for loan modifications worth $1+ million and process 1 years worth of modifications in 1 month; increasing throughput over threefold. Provide analytics to drive and implement effective IT solutions to insure Quicken remained compliant with new CFPB rulings for client communications..

Greater Detroit Area

- Maintained the integrity and functionality of 300+ apps across all areas of Mortgage Servicing- Developed and leveraged integration plans for delivery of cross-functional features. - Elicit requirements with stakeholders to build iterative features and scalable solutions.- Consult on process efficiencies to increase throughput of loans serviced, decrease.

Greater Detroit Area

 Mentorship and Development of Escrow’s Seniors and Associates Increased quality of work performed on client’s escrow account by 30% through the development and maintenance of an Internal Auditing Process Subject Matter Expert in assisting IT with automated solutions for Escrow and feedback of Escrow’s impact on other internal business processes.

-Managing QL PMI portfolio of 100,000+ clients-Training and Developing Team Members-Monthly auditing of QL's PMI portfolio to maintain compliance of laws.-Utilize SQL to gather data to and generate reporting to provide visibility of our portfolio on a loan level basis.

-Support the daily loan boarding process from our origination system (AMP) to our servicing system (MSP)-Review daily, periodic or adhoc system and loan boarding exception reports and share results with each applicable business area for resolution.-Establish relationships between the business areas, technology and third parties in order to coordinate the.

-Managing loan portfolio for multiple Mortgage Insurance providers of 40,000+ clients-Training multiple teams in efficient use of software-Audit Mortgage Insurance Providers to insure payments have been made and cancellations reconciled.-Generating reports for team leaders for visibility of the impact of Mortgage Insurance on QL clients.-Manipulating.

Greater Detroit Area

-Coordinated with Team Leaders for process improvement opportunities -Generated trends and forecast to gauge current production-Manipulating multiple software to improve processes-Training multiple team members in efficient use of software.

-Manipulate data to obtain multiple perspectives on jobs performed.-Create trends and forecast to help in creating future plans.

Bachelor Of Science (Bs), Accounting And Information Systems

Activities and Societies: Phi Theta Kappa

Education record

Micorosoft Office Specialist- Excel 2010 Certified Business Professional- Customer Service

Ba, Anthropology And Political Science

Activities and Societies: Young Democrats, Shotokan Karate, Oxford's Spokesman, Global Health Club, OxFam

Hs Diploma, Health Sciences

Activities and Societies: Medical Careers Club(Field Trip Coordinator), J.R.O.T.C, Archery Team, Swim Team, Chess Team