Clair Fleming Email & Phone Number

Dublin, County Dublin, Ireland

County Dublin, Ireland

* Responsible for mid and short term resource planning and allocation for accounts across all disciplines within the Rothco Group * Responsible for weekly resourcing session ensuring the right people are involved at all stages of a brief. * Responsible for ensuring annual leave is taken and evenly distributed for the group. * Responsible for Paprika training for all new starters * Runs weekly Stand up meetings for each department. Responsible for providing updated quarterly plans with a forward view of the following quarter.* Accountable for the current resource plan with the relevant project manager/director to ensure that deadlines and milestones are being met.

County Dublin, Ireland

* Managing all Revenue aspects for assigned clients in the Rothco Group * Raise all invoices for assigned clients, ensuring timings & cashflow obligations are fulfilled * Responsible for achieving monthly, quarterly & yearly targets as a result of timely reconciliations, billing & communication with client team * Assist in collecting and appraising the near-term Revenue Forecast for the same assigned Clients* Overview of assigned client Debt level & payment terms * Accurate near-term revenue forecasts. * Ability to support Client Services (Account Management) with all aspects of revenue

Mount Merrion

• Responsible for recruitment of new staff members• Training management in back of house systems, such as cash handling procedures, employee performance procedures and point of sale systems, while ensuring all company procedures are being adhered too.• Managing payroll and preparing reports for accounts department to process.• Established weekly and monthly target with the business owners and ensuring that these are met.• Establishing relationships with new customers and setting up payment accounts with local business for repeat custom. • Training of management and floor staff.• Conducting induction training for all new staff members within the company, preparation of contracts.• Implementing policies and procedures in line with the PressUp Group• Conducting probation reviews • Conducting Disciplinary and Grievance hearings• Organise external training where necessary within budget and in accordance with laws and regulations. • Implement HACCP procedures in alignment with the regulations

Dublin

• Conducted daily briefings with all staff members to ensure policies are being adhered to and weekly targets will be met. Also conducted weekly manager meeting addressing the past weeks performance and to ensure all duty managers are adhering to company procedures and to discuss further weekly targets and wage percentages.• Build and maintain strong relationships with suppliers and contractors for the company.• Maintain a staff level that provided hospitable, professional service while adhering to policies and business initiatives, through end to end recruitment.• Implemented annual performance reviews and follow ups. • Preparing weekly payroll for processing for the accounts department. Ensuring that all holiday, starter and leaver information is processed correctly. • Develop and maintain exceptional customer service standards, through continually training with all staff members, talent management, appraisals and reward management. • Optimised profits, by controlling food, beverage and labour costs on a daily basis. Achieved and maintained the optimal wage percentage for the company along with an acceptable GP for the food and beverage departments• Consistently maintained high levels of cleanliness, organisation, storage, and sanitation of food and beverage products to ensure quality, through monthly audits and ensure any issues were followed up by duty managers• Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.• Regularly updated MICROS system with new pricing and menu changes and analysing reports and using this information to drive the business forward.• Developed risk assessment plans for the business.• Counselled and disciplined staff when necessary, through effective human resource management• Conducted Disciplinary and investigation meeting for Captain Americas and other businesses within the PressUp Group

Dipolma, Cipd Diploma Human Resource Management

Bachelor’S Degree, Printing Management