Leadership & Management Sales Force Effectiveness, Administration, Operations & Logistics for FarmaForce:1) Salesforce CRM/ETMS & associated tools & technologyExperience in all aspects Salesforce effectiveness and Salesforce administration : Veeva CRM systems & Veeva Open Data, Power BI tool.Implementation of Veeva Engage and Veeva Approved Email 2) Sales team performance metrics & KPI's Overall data analysis, correlation & performance management. Reporting to internal & external stakeholders.3) Salesforce Territory Structure & Business Alignment*** Experience in building sales territory structure and ensuring alignment to client company strategy *** Experience in creation of new territory structures for new teams and restructuring for changing business/environment needs

Leadership & Management Sales Force Operations & Logistics for FarmaForce:1) Salesforce CRM/ETMS & associated tools & technologyExperience in all aspects of salesforce.com, Veeva CRM systems & Veeva Open Data, Perenso CRM, Mercurial Insights MiPortal and Toustone Yellowfin BI tool.Implementation of Veeva Engage and Veeva Approved Email 2) Sales team performance metrics & KPI's Overall data analysis, correlation & performance management. Reporting to internal & external stakeholders.3) Salesforce Territory Structure & Business Alignment*** Experience in building sales territory structure and ensuring alignment to client company strategy *** Experience in creation of new territory structures for new teams and restructuring for changing business/environment needs4) Quality Management System : ISO 9001:2015 - Company Management RepresentativeExperience in successful yearly external audits, conducting internal audits and maintaining the quality management system & associated registers

Leading all aspects of Sales Force EffectivenessLeadership & Management of:1) Learning & Development Leadership of Sales representative and sales management - strategy, delivery, needs analysis2) Salesforce CRM/ETMS & associated tools & technologyExperience in all aspects of salesforce.com, in-house CRM systems, Mercurial Insights MiPortal, IMS - IAM, GP & Specialist Monitor, Cegedim Dendrite databases3) Sales Incentives Development & delivery to maximize sales performance4) Sales team performance metrics & KPI's Overall data analysis, correlation & performance management 5) Salesforce Territory Structure & Business Alignment*** Experience in territory structure and alignment to ensure alignment to company strategy *** Experience in creation of new territory structures for new teams

Leadership of a variety of functional areas : 1) Human Resources2) Information Technology3) Operational Excellence4) Sales Operations/Administration5) Sales Force Effectiveness6) Facilities & Office Management7) Procurement management

Leadership of:Sales operations and administrationAchieved ISO9001:2008 certification for the quality delivery of Sales outcomes through the Sales ForceImplementation of CRM, analysis of KPI's, associated reporting to management and clientsCreation & implementation of strategy for improving the performance of sales teamsManagement of the sales team incentives

Leadership of:Sales operations and administration including:KPI'sFleet managementTelecommunicationsTime sheet & revenue managementTravel ManagementManagement reportingProject management of Salesforce.com rollout, training and supportImplementation of Salesforce.com CRM, analysis of KPI's, associated reporting to management and clients

Management of GP Sales Representatives across NSW & QLD for a contact client10 representatives70% coaching timeAchievement of KPI's and sales targets

1. Sales force strategy & measurement2. Sales incentives - development, creation, measurement & analysis3. Sales conference management4. Management of Customer Service5. Management of ETMS - Atlas6. Management of Sales Force Financials