Clair Upton Email & Phone Number

Arizona, United States

United Kingdom

Responsible for the development of relationships with named existing customers with more than 800 Employees. Required to manage all aspects of the sales cycle from lead generation through to the proposal, presentation and finally to contract negotiation.Revenue is delivered through the entire NorthgateArinso portfolio of solutions and services including in-house software, hosted services, fully managed HR & Payroll services as well as all complementary Professional Services including Project Management, Consultancy, Training, Business Intelligence as well as managing existing customer contracts.Key Activities Include:o Knowledge of specific Market Sectorso Generating sales leads through attendance at exhibitions, seminars and other sales eventso General territory management, working with internal and external telemarketing resource to maximize pipelineo Strategic networking with clients, building long term relationships, understanding business drivers and developing strategic initiativeso Manage all aspects of the sales cycle including tender response, proposal, presentation and contract negotiationo Present at Director level and maintain Director level relationshipso Produce accurate sales forecasts on a monthly basis including resource requirements, revenue recognition and deliver-abilityo Maintain and updating of sales databaseso Acting as an ambassador for NorthgateArinsoo Ensure that references can be provided to the business from the allocated client baseo Identify revenue opportunities as well as opportunities for NorthgateArinsoo Maximize client retention, minimize client attritiono Minimize and manage customer complaints

United Kingdom

Account Manager within the Customer Business Centre this involved looking after clients with a minimum 400 Employees to a maximum of 800 Employees (SME Market space) duties as above.

United Kingdom

Training Consultant for HR & Payroll software, duties included delivering both classroom training as well as training consultancy for clients, also responsible for producing training material and maximizing training sales. I was also required to work closely with the Sales team in order to tailor training requirements to the nature of the project and the client.