Clair Whitlock Email & Phone Number

St Neots, Cambs

Respond by email to enquiries received via the website from prospective applicantsPrepare paperwork for new applicants, estate managers and new residentsProcessing application forms, including income and expenditure information, for new applicants wishing to be rehoused at an extra care estateManaging incoming phone calls, retrieval and responding to voicemail messagesDistribute incoming post for the team and ensure the outgoing post meets set… Show more Respond by email to enquiries received via the website from prospective applicantsPrepare paperwork for new applicants, estate managers and new residentsProcessing application forms, including income and expenditure information, for new applicants wishing to be rehoused at an extra care estateManaging incoming phone calls, retrieval and responding to voicemail messagesDistribute incoming post for the team and ensure the outgoing post meets set deadlineMonthly checks to ensure details of deceased residents have been recordedReplenishing and restocking of corporate leaflets, always ensuring high level of stock management efficiencyScan, save and file (electronically and manually) tenancy agreements. Prepare and log terminated tenancy agreements for archiving off-site and retrieval of documents when requested Show less

Huntingdon, Cambs

Supported the Head of Housing Services, the Housing Strategy Manager and the Housing Services teamCommunication with internal and external customers face to face, by letter, email or telephone which included Member of Parliament requests, complaints and resolving difficult situationsReception cover when required presenting a professional and friendly first impression of the authority to all visitorsDiary management, typing correspondence and documents, prepared… Show more Supported the Head of Housing Services, the Housing Strategy Manager and the Housing Services teamCommunication with internal and external customers face to face, by letter, email or telephone which included Member of Parliament requests, complaints and resolving difficult situationsReception cover when required presenting a professional and friendly first impression of the authority to all visitorsDiary management, typing correspondence and documents, prepared presentations, created meeting minutes and submitted travel claims on behalf of managerRaised invoices to recharge homeless applicants for temporary accommodation costsScanned and indexed documents via an electronic document management systemResponsibility for booking training for the teamMaintained contents of rest centre boxes at off-site locations and ensured contact details of volunteers were up-to-date inline with the authority’s emergency planning obligation Show less

St Neots, Cambs

Secretarial support to the Human Resources teamHandled highly confidential material, sensitive personal records, data entry of employee holidays and sicknessOrganised and minuted internal meetings, created and maintained spreadsheets using Excel functions and calculations, mail merged documentsCommunication with employees, recruitment agencies, training providersAnalysed timesheets for payroll within deadline using data collated from Tensor smart cards, processed… Show more Secretarial support to the Human Resources teamHandled highly confidential material, sensitive personal records, data entry of employee holidays and sicknessOrganised and minuted internal meetings, created and maintained spreadsheets using Excel functions and calculations, mail merged documentsCommunication with employees, recruitment agencies, training providersAnalysed timesheets for payroll within deadline using data collated from Tensor smart cards, processed company mail and covered the reception desk when required Show less

Bedford, Beds

Maintained solicitor’s diary and screened calls, took messages, dealt with emotional and distressed clients on the telephone and face to faceProduced accurate court documentation from dictation and occasionally attended courtCompetent in dealing with domestic property sales and purchases. Provided potential clients with estimates for legal fees and prepared relevant documentation with the view to being instructed to act on their behalf. Liaised with estate agents, other… Show more Maintained solicitor’s diary and screened calls, took messages, dealt with emotional and distressed clients on the telephone and face to faceProduced accurate court documentation from dictation and occasionally attended courtCompetent in dealing with domestic property sales and purchases. Provided potential clients with estimates for legal fees and prepared relevant documentation with the view to being instructed to act on their behalf. Liaised with estate agents, other solicitors and clients, requested local authority searches and logged paperwork with the land registryCovered reception desk, answered calls, greeted clients, sorted incoming post and ordered stationery when required Show less