Claire Murphy Email & Phone Number

Cork, County Cork, Ireland

Blackpool Cork Ireland

Cork, County Cork, Ireland

I support Store Manager and Deputy Manager with planning, scheduling, and safely managing store operations, supporting with the development of high performing store team and seamless revenue growth. I effectively manage the performance of staff, identify areas of improvement, and form recommendations for improvement. I also pursue and secure new business opportunities by reaching out to potential customers. I foster solid business relationships with customers, assess requirements, and suggest products. I am invovled in exploring and building business relationships with new vendors to procure products at competitive price point. I ensure strict in-store audit compliance; also, I maintain focus on reducing stockloss.Below are a few of my notable contributions:~ Increased store sales by systematically achieving all KPIs.~ Delivered excellent service experience to all customers by motivating staff to effectively utilise YATD (You Are The Difference).

Cork

During this tenure, I provided robust functional support and maximised Store Manager's ability to effectively manage daily duties by overseeing operations, administering payroll procedures, and locating requested inventory items. I methodically assessed and arranged new hire applications, I aided with interviewing applicants and onboarding new staff members. While holding this position, I delivered feedback on staff performances to promote adherence to health and safety regulations and customer service standards. I accurately addressed customer requests and concerns promptly to boost customer service standards. I also arranged and implemented promotional campaigns, ensuring to maintain accuracy in sales information.Some of my notable achievements during this tenure are listed below:• Accomplished key performance indicators (KPIs) by preparing and distributing thorough and up to date staff rotas.• Created and implemented effective merchandising strategies to attract new customers and grow store revenue.• Championed training duties for all new employees to increase Store Manager availability for completing daily duties.

Cork, Ireland

As a Supervisor, I oversaw store employees, including sales staff, cashiers, cleaners, and shelf packers, providing operational leadership. I administered store opening and closing at beginning and end of shifts. I supported cashiers to promptly complete customer refunds and stock exchanges in line with store's policies. I also motivated staff members to meet and exceed sales targets and provide customers with first-rate service experiences. During the tenure, I monitored stock levels and coordinated with suppliers to source best-priced deals to replenish items and maintain established budgets.Following are a few of my notable contributions:• Drove brand awareness and advanced store appearance by ensuring to maintain fully stocked shelves, product displays, and cleanliness protocols.• Enhanced staff morale and increased sales figures by designing and implementing "Train the Trainer" program.

Cork, Ireland

I was involved with completing daily maintenance and cleaning procedures to uphold store appearance. I systematically kept product knowledge up to date to answer queries with accurate information, develop long-lasting relationships, and increase customer purchases. I also performed stocktaking to pinpoint and report discrepancies and keep track of inventory on hand. I effectively resolved issues by utilising logical approaches to ensure excellent customer service delivery and increased satisfaction levels. While holding the position, I led the staff training to develop employee knowledge on infant car seat installation and safety regulations.Some of my contributions as given below:• Achieved and exceeded sales goals by consulting with clients to effectively upsell company products.• Boosted sales opportunities by coordinating visual merchandising of items within store.