Senior commercial retail role responsible for planning, monitoring and maximising retail budgets, sales, product availability and visual merchandising standards across all categories ( Liquor, Tobacco, Beauty, Confectionery, Luxury and Tax Free ) Additional achievements - - Pivotal role at store level alongside SLM and PM to deliver the Edinburgh store development (2023-24) - Store awarded ‘Business Partner of the Year 2022’ by Edinburgh airport in recognition of post… Show more Senior commercial retail role responsible for planning, monitoring and maximising retail budgets, sales, product availability and visual merchandising standards across all categories ( Liquor, Tobacco, Beauty, Confectionery, Luxury and Tax Free ) Additional achievements - - Pivotal role at store level alongside SLM and PM to deliver the Edinburgh store development (2023-24) - Store awarded ‘Business Partner of the Year 2022’ by Edinburgh airport in recognition of post covid recovery and encompassing all the airports core values (2022) Show less

Responsible for maximising the terminals contribution towards EBITDA by enhancing the effectiveness of the sales floor operation and delivering dynamic leadership of the Customer Service Leaders to drive sales/service.Additional achievements -- Winner of prestigious Whisky Magazines Icons of Whisky award - Scotland’s ‘best travel retailer’ for world of whiskies concept in Edinburgh store (2018) - Winner of Edinburgh Airport Retail Team 6 E's Value Award 2017 - 'Edge'… Show more Responsible for maximising the terminals contribution towards EBITDA by enhancing the effectiveness of the sales floor operation and delivering dynamic leadership of the Customer Service Leaders to drive sales/service.Additional achievements -- Winner of prestigious Whisky Magazines Icons of Whisky award - Scotland’s ‘best travel retailer’ for world of whiskies concept in Edinburgh store (2018) - Winner of Edinburgh Airport Retail Team 6 E's Value Award 2017 - 'Edge' Personally acknowledged by the airport retail team for taking on challenge to achieve first class business results- Store Winner of best divisional 'Performance Reward 2016' measured on sales, consistency and performance ( U.K, Central and Eastern Europe, Dufry Division 2 ) - Active role in store achieving 'Large regional store of the year' award based in the UK, Dufry Division 2 (2016)- Chosen to embark on an 8 month secondment as Trading Manager ( Non Beauty ) in Glasgow International Airport, securing the same role permanently in Edinburgh Airport WDF (2014) Show less

Additional roles-- Facilitated service workshop focusing on buying behaviours and selling techniques to 100+ agency, consultant and WDF staff (2013-14)- Nominated to roll out new service initiative ‘Fundamentals of service’ to 300+ staff, in 4 airports throughout UK (2012) Training teams of 15+ - Represented region (out of 6 airports) on a company trip to Malawi, SA, after implementing a successful sales initiative to sell One water (2011)

Additional roles- - Head office placement - Oxford Street, London. Wallis creative design and buying department (2010) - Received ‘Flair’ (innovative, inspire others and instinctively knows what to do) Management award from Wallis Area manager (2009)