-Salesforce Administrator for small team of 10. Duties included running and generating reports, identifying and reconciling data discrepancies, -Onboarding and Training for new customers and team members

-Volunteer position with side project of Stand Up for Kids Orange County-Coordinate fundraising events and drives-Develop corporate partnerships-Design and distribute marketing materials for individual projects and organization as a whole

-Support School Director and Assistant Director in all aspects of their responsibilities, including billing, resolving customer and direct report concerns, supervising staff members, event planning, meeting planning, communications, and receiving visits from corporate higher-ups-Maintain facility function and appearance, including interfacing with cleaning crew and maintenance vendors, ordering supplies, filing and tidying reception area, and taking ownership of the school closing process to ensure cleanliness and preparedness for the next school day.-Assist Directors with video teleconferences

-Take point on entertainment and “classroom” management during group events and parties (8-40 children, ages 1-12)-Assist children one-on-one and in groups in creating their own story books with their own original stories-Drive sales both through customer conversion and upselling

-General office duties (reception, written communication, payments and collections)-Supervise and assist large (60+) groups of children ages 6-18 during auditions, rehearsals, and performances

-Customer Service-In-bound Phone Sales

-Top-to-bottom coordination of local and distance meetings and events, including booking travel for Directors and Deans, securing venues and vendors, arranging for speakers and donors, organizing itineraries, managing and maintaining event budget (including submitting final financials to AP/Accounting)-Creating and revising word documents, excel sheets, and presentations for meetings between executives and donors-Daily meetings with Dean and Director to exchange information and ensure projects remained on-schedule-Negotiate pricing and ensure payment of contracts with vendors once correctly invoiced-Collaborate with peers across different departments to ensure positive working relations

-Named Top Processor by Immediate Supervisor for April 2103 and by Site Director for June 2013-80% Close Rate vs. Industry Standard of 60%

-Constant contact with VP to maintain pipeline and schedule-Book travel and accommodations when VP traveled to various trade shows and meetings-On-board new sales team members, including discussion of expectations, methodologies, and benefits.-Chart sales progress through Salesforce and SAP

-Merit-based promotion to Assistant Registrar in January, 2010-Achieved perfect audit of records and record-keeping by ACCSC, quasi-government governing body-Increased student retention by 10% in June 2010 by catching clerical attendance error-Championed curriculum changeover for 1200 active students-Ensure practices comply with FERPA-Supported team of 5 Program Directors with meeting scheduling, managing calendars, screening and routing calls, and other various office duties-Assist Program Directors with prioritizing their schedules around deadlines, tasks, and meetings-Maintain physical and online database of student and faculty records.-General office management including supplies management and vendor coordination-On-boarding work study students including discussion of benefits, requirements to maintain eligibility, and training-Maintain open lines of communication with Program Directors to proactively ensure preparation and successful attendance

-Supported team of 5 Program Directors with meeting scheduling, managing calendars, screening and routing calls, and other various office duties-Assist Program Directors with prioritizing their schedules around deadlines, tasks, and meetings-Maintain physical and online database of student and faculty records.-General office management including supplies management and vendor coordination-On-boarding work study students including discussion of benefits, requirements to maintain eligibility, and training-Maintain open lines of communication with Program Directors to proactively ensure preparation and successful attendance

-Increased client list by 50% in 2006-Represented company at business-to-business sales meetings