Claire Brooks G.S.D Email & Phone Number

Sheringham, Gb

East Anglia

What value would you place on an extra 10hrs per working week? What if I can give you this? Definitely worth a conversation I am sure you will agree. To find out how I can give you more hours to work on your business so you become more productive and more profitable get in touch.Working with a varied portfolio of clients from all manner of sectors, management consultancy and business support is offered. All service packages are created after consultation with the business owner to ensure that the needs and strategy of the business are aligned.Contractual assignments include:• Offers well respected and high energy management consultancy and advice on strategy, target markets, ways to market and service offering.• Seconded to local Borough Council and Business Improvement District to manage public accessed Business Enterprise Hubs. (multisite) • Proficiently supports existing and start-up businesses with grant funding (seconded to local LEP to support their grant application process)• Confidently builds relationships with other organisations to enable cross referrals/signposting.• Responsible for increasing client lists through networking, exhibitions, strategic partners.• Perceptively supports the retention of existing staff through the development of appraisal and bonus systems.• Confidently recruits additional/replacement staff to complement existing teams.• Proactively establishes new processes and procedures to increases productivity and profitability.• Innovatively researches new service offerings and develops launch strategies.• Procurement projects: reviewing current contracts and identifying better value for money and higher service level suppliers.• Efficient and organised operational and administrative support• Management of fresh produce imports and distribution to end users of raw materials

Sheringham, Norfolk

Wearable vintage, retro and pre-loved clothing for everyone and everyday.23 Waterbank Road, Sheringham, NR26 8RB (opposite the steam railway station)Open Friday - Sunday with additional seasonal opening times - check Facebook for more information!

Fakenham, England, United Kingdom

Working with the Directors of the business to increase product range, customer base and profitability. In addition, responsible for day to day accounts, management accounts information, order processing, product planning, customer service and the implementation of new processes and procedures to streamline operations.

Bury St Edmunds

B2B sales and business development servicesContractual assignments include: • Identified strategic partnership with relevant business consultant, planned event to raise awareness and profile of the business (workplace recovery) and increase client base.• Developed strategy to raise profile and add value to the business (workplace recovery) by creating additional service offerings, c£10k.• Reviewed staffing levels, business requirements and costs, identifying the need to restructure the team. Savings of c£60k by outsourcing of sales function.• Formed relationships with competitors within a procurement framework (workplace recovery) to develop strategic partnerships for National contracts. • Confidently and successfully developed the B2B sales of document management services throughout a new territory. • Consistently hit monthly target of health & safety and employment law software application sales (B2B).• Project work: Laying the compliance foundations to aid with the achievement of ISO 9001 accreditation • Development and launch of new service offering

Risby, Suffolk

Regional document management, storage and retrieval firm. T/O c£1m, employing 10.General Manager Development of the Business, by increasing the profits, raising brand awareness, ensuring all resources were in place, meeting compliance and legislative requirements. • Evaluated and standardised high bonuses by formulating and implementing measurable KPI’s for all departments linked to bonus levels resulting in positive changes in staff behaviour.• Increased ‘sales force’ without increasing overheads by creating strategic relationships. Referrals received, client base and turnover increased by c£20k p/a.• Composed business award entry applications to raise profile of the business. Future 50 acknowledged 2016, finalist ‘One to Watch’ EADT business awards 2016, finalist ‘Business of the Year’ BFP awards – received highly commended award.• Planned expansion projects surrounding capital expenditure. Sourced ‘free’ part funding, Receiving £24k of capital investment in grant form.• Re-organised absence cover for delivery staff, eliminated reliance on relief drivers. Maintained high service levels of +97%.• Encountered employment issues requiring professional advice, engaged organisation specialising in Health & Safety and Employment Law to include unlimited consultation. Full compliance achieved. Costs reduced by c£3k p/a.• Assessed the intake of new boxes from self managed archive clients, devised and promoted full ‘archive relocation’ service. Increased speed of intake, raising turnover by £14,500 p/a.• Directed public sector clients to use procurement framework, eliminating the need for re-tendering. Retained business valued at c£15k and c£86k for additional 3 and 7 years respectively.

Mundford, Norfolk

• Full range of administrative and secretarial support to the Directors. • Assisted with co-ordination of the Grade II Listed Hotel refurbishment, reviewing contractor quotations and supervising the building works programme.• Handling of all sales and purchase invoices. Processing using Sage Line 50 accounts software.• Generation of monthly payroll for 60no. staff using Sage Payroll software including mandatory Inland Revenue documentation.

Thetford, Norfolk

• Organisational duties in support of the 6no. pensions schemes offered by the Company• Arranged monthly pension contribution payments and reconciliation of pension bank accounts and cashbooks• Investigation and resolution of pension queries• Regular Pension and salary payroll administration • Supervision of employee annualised hours’ system

Brandon, Suffolk

• Customer interaction and reception duties• Administrative and clerical support services for Procurement Manager and Managing Director • Collation of purchase invoices and sales orders / cash receipts in order to produce sales invoices• Gathering of weekly generated payment runs by BACS

Access Into Social Sciences And Humanities, English/History/Sociology

While working full time at Frederick Hiam Foods Limited I decided to return to education and undertook evening school to achieve this.

Gcse

Archbishop Sancroft High School is an 11-16 comprehensive school of just under 400 students, and is the only Voluntary Aided Church.