Claire Shields Email and Phone Number
Claire Shields work email
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Claire Shields personal email
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As a passionate change management expert, I champion business transformation, overcome resistance, and inculcate workforces with a commitment to excellence. My ability for seeing the big picture, helps me identify and launch opportunities that optimize processes and policies for consulting and global organizations. As an experienced professional with U.S. and U.K. experience, I excel in integrating my interpersonal and workforce development expertise. I have an aptitude for building rapport between managers, colleagues, and direct reports. I’m also a meticulous project manager who thrives in diverse business environments within teams or independently. My areas of expertise include executive leadership communication, stakeholder relationship management, enterprise-wide transformation, synthesising complex information and revamping business cultures.In addition to my PROSCI Change Management Certification and Bachelor of Science in Business Administration, my qualifications include a strong track record in industry and consulting roles. For example, I was named Employee of the Year by a major UK retailer for my contributions to the company during a period of dramatic transformation for that organization.
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Head Of Operational DeliveryUfonia Apr 2023 - PresentLondon, England, United Kingdom -
Lead Project ManagerUfonia Sep 2022 - Apr 2023London, England, United Kingdom -
Change Management SpecialistMathematica Nov 2020 - Jan 2022New York, New York, United StatesPartnered with leaders, internal teams and external partners of a leading American social policy research consultancy in the execution of strategic initiatives. Led all aspects of change management for a major digital initiative to transform how the organisation uses technology to deliver client services and preform internal business practices. Understood the impact of the change, engaged key stakeholders and created communication and training programmes to prepare the organisation for the impending changes and achieve a smooth transition with minimal disruption to business. -
ConsultantThe Acceleration Project May 2019 - Nov 2020New York, New York, United StatesPartner with colleagues on the internal Talent Management team to develop a talent management strategy in support of the organizational goals and growth targets. This includes mapping processes, compiling gap analyzes, and creating recommendations to assist clients achieving their operational and talent management objectives. Identifying and prioritizing recruitment, onboarding, professional development, workforce planning and cultural initiatives with the CEO and management team. -
Transformation LeadWhsmith Mar 2018 - Jan 2019London, United KingdomA leading U.K retailer of convenience products, books and stationery with over 1500 stores. Recruited by COO to identify, plan and implement improvements to the Project Management Office. Optimized processes, enhanced governance and clarified roles. Standardized project delivery gateway processes and governance forums by launching a project management framework. -
Business Change Manager, Strategic Planning And ChangeDebenhams Jan 2016 - Mar 2018London, United KingdomA major British retailer with 240 department stores in the UK and across 20 international locations• Member of high profile, strategy team focusing on a new enterprise wide transformation strategy with exposure to all areas of the business • Instrumental in creation of Change Management Center of Excellence which coordinated delivery of complex change, transforming major business functions, across nine programs whilst in parallel developing the internal change capability • Led setup and facilitation of companywide ‘Simplify Week’, a CEO directive to reduce low value-adding tasks and simplify processes across 32,000 people organization. 800 ideas captured, co-presented results to Board and roadmap of initiatives implemented to create capacity -
Portfolio LeadDebenhams Feb 2014 - Dec 2015London, United Kingdom• Selected to join companywide talent program for recognition as an emerging leader• Nominated by COO to partner with a consultancy to define transformational roadmaps of nine key programs communicating the vision, strategic objectives, initiatives and progress• Worked closely with a consultancy to define Portfolio Management Target Operating Model• Advised Technology and Supply Chain business partners and project managers on project management best practice -
Ecommerce Project ManagerDebenhams Jul 2012 - Jan 2014London, United Kingdom• Managed £650k project to expand online range through suppliers delivering directly to customers• Liaised with Business teams to define and prioritise UK and International initiatives• Aligned initiatives to strategy, coordinated cost/benefit analysis and assessed competitor offerings -
Ecommerce Project ManagerTryzens Limited. Oct 2010 - Jun 2012An international digital commerce consultancy with a focus on retail clients• Led final stages to launch online stores for six international outdoor and sports brands • Managed delivery of new online store in demanding timescales for a British multinational lingerie retailer with the aim of increasing online sales from £20m to £50m over three years • Leader of eleven-person team, including web designers and software developers based in UK and India • Website delivered prior to Christmas peak with 60% increase in traffic, conversion rate from browse to sale 20% above previous website -
Business AnalystTryzens Limited. Feb 2008 - Oct 2010
Claire Shields Skills
Claire Shields Education Details
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Bsc (Hons) Business Administration
Frequently Asked Questions about Claire Shields
What company does Claire Shields work for?
Claire Shields works for Ufonia
What is Claire Shields's role at the current company?
Claire Shields's current role is Head of Operational Delivery - Ufonia.
What is Claire Shields's email address?
Claire Shields's email address is cl****@****ams.com
What schools did Claire Shields attend?
Claire Shields attended University Of Bath.
What skills is Claire Shields known for?
Claire Shields has skills like Websphere, Business Analysis, E Commerce, Iseb, Scrum, It Strategy, Program Management, Project Management, Change Management, Agile Project Management, Agile Methodologies, Requirements Analysis.
Who are Claire Shields's colleagues?
Claire Shields's colleagues are Rory Mckinnon, Dallas Wisehaupt, Nikoletta Ventoura, Madison Putman, Paola Catapano, Levon Sargsyan, Xanthoula Makri.
Not the Claire Shields you were looking for?
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Claire Shields
Senior Programme Manager, Nhs Horizons ¦ Od & Network Manager #Proud2Bops ¦ Member Of The Q CommunityGreater Coventry Area -
2eu.nabgroup.com, kpmg.co.uk
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2grantthornton.com, gt.com
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