Claire Shields

Claire Shields Email and Phone Number

Head of Operational Delivery - Ufonia @ Ufonia
oxford, oxfordshire, united kingdom
Claire Shields's Location
London, England, United Kingdom, United Kingdom
Claire Shields's Contact Details

Claire Shields work email

Claire Shields personal email

About Claire Shields

As a passionate change management expert, I champion business transformation, overcome resistance, and inculcate workforces with a commitment to excellence. My ability for seeing the big picture, helps me identify and launch opportunities that optimize processes and policies for consulting and global organizations. As an experienced professional with U.S. and U.K. experience, I excel in integrating my interpersonal and workforce development expertise. I have an aptitude for building rapport between managers, colleagues, and direct reports. I’m also a meticulous project manager who thrives in diverse business environments within teams or independently. My areas of expertise include executive leadership communication, stakeholder relationship management, enterprise-wide transformation, synthesising complex information and revamping business cultures.In addition to my PROSCI Change Management Certification and Bachelor of Science in Business Administration, my qualifications include a strong track record in industry and consulting roles. For example, I was named Employee of the Year by a major UK retailer for my contributions to the company during a period of dramatic transformation for that organization.

Claire Shields's Current Company Details
Ufonia

Ufonia

View
Head of Operational Delivery - Ufonia
oxford, oxfordshire, united kingdom
Website:
ufonia.co
Employees:
15
Claire Shields Work Experience Details
  • Ufonia
    Head Of Operational Delivery
    Ufonia Apr 2023 - Present
    London, England, United Kingdom
  • Ufonia
    Lead Project Manager
    Ufonia Sep 2022 - Apr 2023
    London, England, United Kingdom
  • Mathematica
    Change Management Specialist
    Mathematica Nov 2020 - Jan 2022
    New York, New York, United States
    Partnered with leaders, internal teams and external partners of a leading American social policy research consultancy in the execution of strategic initiatives. Led all aspects of change management for a major digital initiative to transform how the organisation uses technology to deliver client services and preform internal business practices. Understood the impact of the change, engaged key stakeholders and created communication and training programmes to prepare the organisation for the impending changes and achieve a smooth transition with minimal disruption to business.
  • The Acceleration Project
    Consultant
    The Acceleration Project May 2019 - Nov 2020
    New York, New York, United States
    Partner with colleagues on the internal Talent Management team to develop a talent management strategy in support of the organizational goals and growth targets. This includes mapping processes, compiling gap analyzes, and creating recommendations to assist clients achieving their operational and talent management objectives. Identifying and prioritizing recruitment, onboarding, professional development, workforce planning and cultural initiatives with the CEO and management team.
  • Whsmith
    Transformation Lead
    Whsmith Mar 2018 - Jan 2019
    London, United Kingdom
    A leading U.K retailer of convenience products, books and stationery with over 1500 stores. Recruited by COO to identify, plan and implement improvements to the Project Management Office. Optimized processes, enhanced governance and clarified roles. Standardized project delivery gateway processes and governance forums by launching a project management framework.
  • Debenhams
    Business Change Manager, Strategic Planning And Change
    Debenhams Jan 2016 - Mar 2018
    London, United Kingdom
    A major British retailer with 240 department stores in the UK and across 20 international locations• Member of high profile, strategy team focusing on a new enterprise wide transformation strategy with exposure to all areas of the business • Instrumental in creation of Change Management Center of Excellence which coordinated delivery of complex change, transforming major business functions, across nine programs whilst in parallel developing the internal change capability • Led setup and facilitation of companywide ‘Simplify Week’, a CEO directive to reduce low value-adding tasks and simplify processes across 32,000 people organization. 800 ideas captured, co-presented results to Board and roadmap of initiatives implemented to create capacity
  • Debenhams
    Portfolio Lead
    Debenhams Feb 2014 - Dec 2015
    London, United Kingdom
    • Selected to join companywide talent program for recognition as an emerging leader• Nominated by COO to partner with a consultancy to define transformational roadmaps of nine key programs communicating the vision, strategic objectives, initiatives and progress• Worked closely with a consultancy to define Portfolio Management Target Operating Model• Advised Technology and Supply Chain business partners and project managers on project management best practice
  • Debenhams
    Ecommerce Project Manager
    Debenhams Jul 2012 - Jan 2014
    London, United Kingdom
    • Managed £650k project to expand online range through suppliers delivering directly to customers• Liaised with Business teams to define and prioritise UK and International initiatives• Aligned initiatives to strategy, coordinated cost/benefit analysis and assessed competitor offerings
  • Tryzens Limited.
    Ecommerce Project Manager
    Tryzens Limited. Oct 2010 - Jun 2012
    An international digital commerce consultancy with a focus on retail clients• Led final stages to launch online stores for six international outdoor and sports brands • Managed delivery of new online store in demanding timescales for a British multinational lingerie retailer with the aim of increasing online sales from £20m to £50m over three years • Leader of eleven-person team, including web designers and software developers based in UK and India • Website delivered prior to Christmas peak with 60% increase in traffic, conversion rate from browse to sale 20% above previous website
  • Tryzens Limited.
    Business Analyst
    Tryzens Limited. Feb 2008 - Oct 2010

Claire Shields Skills

Websphere Business Analysis E Commerce Iseb Scrum It Strategy Program Management Project Management Change Management Agile Project Management Agile Methodologies Requirements Analysis Prince2 Retail Stakeholder Management Requirements Gathering Project Delivery Software Project Management

Claire Shields Education Details

Frequently Asked Questions about Claire Shields

What company does Claire Shields work for?

Claire Shields works for Ufonia

What is Claire Shields's role at the current company?

Claire Shields's current role is Head of Operational Delivery - Ufonia.

What is Claire Shields's email address?

Claire Shields's email address is cl****@****ams.com

What schools did Claire Shields attend?

Claire Shields attended University Of Bath.

What skills is Claire Shields known for?

Claire Shields has skills like Websphere, Business Analysis, E Commerce, Iseb, Scrum, It Strategy, Program Management, Project Management, Change Management, Agile Project Management, Agile Methodologies, Requirements Analysis.

Who are Claire Shields's colleagues?

Claire Shields's colleagues are Rory Mckinnon, Dallas Wisehaupt, Nikoletta Ventoura, Madison Putman, Paola Catapano, Levon Sargsyan, Xanthoula Makri.

Not the Claire Shields you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.