Claire Covert Email & Phone Number

Federal Way, Washington, United States

Seattle, Washington, United States

Bellevue WA

I was promoted to this role, evaluating new commercial policy applications and renewal submissions—helping agents select the most prudent and cost-conscious options.***I own the largest renewal book in the company ($1.2M) while managing new business and adding Surety ***Concurrent sales responsibilities have included networking and building sales pipelines.

I focused on mitigating risk and loss through meticulous review of submissions, while augmenting collective sales efforts and helping drive business for an expanding company. ***Book was profitable with low loss ratios, contributing to overall doubling of the size of the company***Filled other team’s underwriting vacancies as needed to help out; mentored.

In a high volume, high expectations position, handled front lines underwriting and served as liaison with multiple carriers; helped other reps close deals in a team-selling configuration. ***Issued more binders and endorsements daily than any other rep, while exceeding company’s austere error metrics

Managed a team of 13 FTEs (hired, trained, onboarded) and a China-based processing team. *** Created training collateral and developed localized materials for the China team***Monitored compliance adherence at the state level; identified non-compliant accounts within Surplus Lines system and helped agents remediate issues

Promoted from Assistant Manager. Oversaw operations and staffing across a $2M location. Owned OPEX/CAPEX budgets and financial/P&L management. *** Prepared and disseminated sales and accounting reports to executive leadership ***Built and led a high performance team to deliver outstanding customer service