👋 Claire Barry Email & Phone Number

United States

Eielson AFB, AK

Defense Information Systems Agency (DISA)

• Supported the DISA Cross Domain Enterprise Operation; liaise between government customers and DISA to support the implementation of cross domains ensuring their agency acquires the capability to seamlessly pass.
• Singlehandedly spearheaded 21 cross domain requirements, consisting of both mission specific and enterprise hosted projects.
• Developed cohesive schedules and budgets that include all dependencies that can be monitored/tracked with each stakeholder.
• Facilitated the transition and implementation of the cross domain service the customer requested by coordinating with software engineers, system engineers, accreditation team, and testing resources as well as guiding.
• Routed 25 Annual CDES Revalidation Memorandums for customer action; critical in maintaining the mission integrity of the Enterprise. The CDES Revalidation Memorandum is in accordance with the Defense IA/Security.
• Procured $542,500 in support of sustainment for cross domain capability and service provided to include, but not limited to cross domain technology assessment, security policy enforcement, certification, accreditation.

DOD Consolidated Adjudications Facility (CAF)

• Provided management direction overall activities to include hiring, training, evaluating, and mentoring of contract personnel.
• Ensured contract personnel were operating in a responsive, courteous, and professional manner – maintained a customer satisfaction rating of 99 percent.
• Standardized and maintained the DOD CAF Call Center’s 22-page procedural document (SOP). Updated quarterly with new policies, methods, and techniques derived from the DoD CAF, OPM, PSMO-I, DMDC, DSS, DOHA, and PSAB.
• Actively engaged in recruiting and hiring; reduced annual contractor turnover by 87 percent.
• Created and implemented new hire onboarding program – devised a training plan; generated a 200-page training binder detailing the operations in the DoD CAF, OPM, DMDC, DOHA/PSAB, and DSS; included coverage of.
• Consistently utilized the following procedures and documentation for daily duties: Privacy Act, Title 5 of the U.S. Code, Personnel Security Program DoD 5200.2-R, National Industrial Security Program DoD 5220.22-M.

• Managed 12 personnel in shipping, maintaining, and securing cryptologic asset warehouse floor mission worth $1B
• Collected and organized warehouse activity statistics for upper management
• Maintained and systematized official records
• Monitored the import of USAF goods under Her Majesty’s Revenue and Customs Regulatory Laws
• Supported the military logistics operations for Europe, Africa, and Middle East
• Developed and conducted preemptive training programs to streamline new cargo processing procedures, significantly reduced discrepancies

• Responded to customers’ needs on behalf of the company.
• Provided product information, gift registry services, handled customer complaints, placed orders, and processed returns.

Bachelor Of Science (Bs)

Associate Of Arts And Sciences (A.A.S.)