- Acted as the primary liaison for the owner, efficiently filtering and conveying critical information while minimizing unnecessary details to enhance decision-making.- Enhanced communication efficiency by managing all correspondence and enabling seamless interaction between Sales Representatives and customers.- Managed daily office operations, including scheduling, coordinating meetings, maintaining office supplies, and calendar management.- Addressed customer inquiries and resolved issues promptly, contributing to the maintenance of our five-star reputation through exceptional service and support..- Successfully negotiated contracts with vendors, resulting in cost reductions and improved service quality.- Managed warranty documentation for all full roof replacements and acquired necessary permits across various counties across Ohio, ensuring compliance and smooth project execution.- Demonstrated proficiency in a variety of office software, including Microsoft Office Suite and Google Calendar.

- Assisting the Vice President of Sales daily by handling all correspondence and managing his schedule. - Independently recruiting all Retail, Door to Door sales representatives, and Supplement Specialists by conducting as many as fifteen interviews a week.- Coordinated all essential communication and documentation for new hires through RocketLawyer and Docusign, and conducted background checks via ClearChecks.- Secured and organized a booth at a job fair, successfully engaging with hundreds of applicants in attendance.- Demonstrated basic graphic design skill by creating professional flyers for various purposes using Adobe software.- Organized catering services and necessary materials for monthly sales training classes.- Engaging proactively with clients daily by reminding them of upcoming inspections and following up after inspection is completed while providing the utmost customer service.- Inside sales; Calling leads from sources including Porch, Angi’s, and Networx, scheduling roof inspections, and maintaining ongoing communication to nurture leads.

- Engaged with clients daily by answering phone calls, making scheduling calls, and providing a warm welcome.- Prepared essential information required by financial advisors for client meetings, demonstrating keen attention to detail to ensure data accuracy.- Orchestrated email marketing campaigns on Email Playground for multiple events that I assisted in planning.- Proficient with using Salesforce to pull diverse financial information on clients and create reports for use in marketing initiatives.- Leveraged the Hearsay platform to create and post content across Instagram, Facebook, and the company website, adhering to rigorous financial content guidelines. - Played a pivotal role in planning and promoting three significant events, including two charitable initiatives.

- Exceeds monthly sales goals by 20% through successful product demonstrations and exceptional customer relationship building skills.- Provides top-notch customer service by effectively resolving conflicts and maintaining strong communication.- Demonstrates an in-depth knowledge and passion for hair and skincare products, which enhances customer satisfaction and trust in the brand.- Collaborates with the team to implement growth strategies, resulting in a notable improvement in store performance and customer engagement.

- Conducted market research to produce relevant and creative content consistent with company image.- Modernized the company’s social media presence resulting in a 15% engagement increase and 100 new followers (Instagram, Facebook, LinkedIn, and Spotify).- Entered customer data in excel. - Scripted and designed a paid advertisement on the music streaming platform Spotify, resulting in a 10% increase in website traffic.- Collaborated with finance & marketing departments to publish paid ads on LinkedIn and Facebook.- Conducted daily phone interviews with 30+ clients to match them to job opportunities.- Analyzed data relating to engagement on social media platforms.- Shared marketing campaign impacts by presenting raw data to company management.- Utilized email marketing software to create marketing campaign, reaching 1000+ people.- Planned, organized, and advertised a job fair event, resulting in 30+ attendees.