Claire Hearn Email & Phone Number

Brisbane, Qld, Au

Australia

Brisbane, Australia

• Improving organisational capability and implementing cultural transformation programs to deliver business outcomes.• Facilitation of safety, leadership and wellbeing program from a psychological and neuroscience perspective.

Perth, Australia

• Design and coordination of Ertech learning and development programs • Administration of the online learning platform • Supporting change initiatives across Performance Development, Leadership and Culture• Creating and nurturing an innovative and learning culture across the entire (national) business• Consulting with key stakeholders to understand their training and organisational requirements and develop solutions accordingly• Analysis of training and development needs for individual roles, job families and/or the organisation• Co-ordination and project management of annual engagement survey and associated initiatives.

Perth, Western Australia

Provide clients with a comprehensive suite of programs and services to support the wellbeing of their employees and organisational effectiveness. This includes:• training and facilitated workshops• coaching• change management• conflict resolution services• career management and outplacement• team assessment and reviews• outplacement• psychological assessment and counselling (EAP)

Gauteng

I have been a consultant with The Talent Hub on an Organisation Design and Development project to investigate and recommend the optimal size for a company and the optimal shape within Divisions. This includes broadly:• Planning and preparation• Organisation review• Recommend size• ImplementationI have also been involved in HR Transformation in Transnet, focusing on Recruitment and Selection process and strategy.I completed a Travel Writing course with The Writer’s College and am a blogger for the South Africa’s top voted travel blog, the Getaway.Worked as a SEO copywriter for travel and tourism websites, including Mokoya Lodge.

Strategy:•Provides assistance and consultation spanning across a number of HR areas such as Business Partnering and HR Services and the Centre’s of Expertise, to deliver International Vodacom’s HR strategic objectives •Leads a number of HR areas such as Business Partnering and HR services, through developing strategy within overall International HR agenda•Establish a global rolling 3 year strategy and short term agenda for areas of responsibility, implementing relevant policies, standards and frameworks•Leads the work with the leadership team to establish a people agenda which underpins and supports the delivery of the business goals and drives people engagement•Provide expert advice, interpretation and guidance on policies, practices and processes in order to effectively deliver and improve organisation, team and individual effectiveness within the HR areas•Manages and oversees the implementation of specific initiatives through translating and understanding the needs of the managed HR areas•Ensures alignment of policy to best practice and benchmark against industry competitorsImplementation:•Coaches and develops HRD and their teams •Offers advice and guidance to new HR team members and fosters productive working relationships with other teams•Formally mentor and create development opportunities for technical experts and talented employees across all subsidiary companies.•Directs and co-ordinates the activities of international Opco HR teams•Work with their OpCo management / HR teams to establish a people agenda which underpins and supports the delivery of the business goals and drives employee engagement•Proactively drives the development of all Group led initiatives within the local ‘People Plan’ and supports delivery of local initiatives•Continually challenge the effectiveness of the organisation and people, in the Opcos and propose improvements

Organisation Development•Research, design, develop and implement HRD/OD related projects/interventions•Design and deliver OE projects and interventions identified Succession Planning•Develop, implement and maintain strategies, policies and processes aimed at ensuring that Vodacom has a continuous supply of highly talented, diverse individuals in key positions to deliver business results•Develop and ensure implementation of succession planning governance processes at Group & Business Unit level; i.e. Succession & Retention management forums. •Manage the end-to-end Top leadership succession process; i.e. Succession planning for Executive levels and higher in the Vodacom Group.•Liaise with Leadership Development on leadership gaps and development needs.•Manage Succession Development Programme, Graduate Programme for Females in Technology, Vodafone Rotation Programme & Global Leadership ProgrammeGroup Talent Management •Design, develop and implement TM Policies, processes & tools for the Vodacom Group•Co-ordinate implementation of the Talent Management process across the Vodacom Group •Talent Governance.•Design, develop & implement TM communication processes & tools.Talent Pool Management •Design, develop and implement TM Policies, processes & tools •Co-ordinate national implementation of Talent Management process: Retention•Formulate and manage implementation of retention policies, strategies, processes and tools for the Vodacom Group.Executive Coaching•Monitor executive coaching process and feedback•Identify trends from executive coachingProvide Team Leadership•Provide targets and measures for the TM & Assessment team; manage the performance of the team against those targets and address deviationsAssessments:•Overall management of the use of psychological assessments within the Vodacom Group -develop & implement policies, strategies, systems, process & tools

Cape Town

Cape Town Area, South Africa

Programme In Human Resources Leadership, Human Resources Leadership

Master'S Degree, Human Resources Management And Organisational Psychology

Ba. Hons (Psychology), Psychology

Bachelor'S Degree, Psychology And Human Movement