Claire Hilton Email and Phone Number

• Creating and delivering a regional strategy to achieve commercial objectives• Overall responsibility for standards of customer experience and service provision in ten Explore Learning centres • Forecasting, goal-setting and ensuring accountability for commercial performance • Overall responsibility for employee experience, training and development of twenty full time centre managers.• Cross-department collaboration to support business transformation and the… Show more • Creating and delivering a regional strategy to achieve commercial objectives• Overall responsibility for standards of customer experience and service provision in ten Explore Learning centres • Forecasting, goal-setting and ensuring accountability for commercial performance • Overall responsibility for employee experience, training and development of twenty full time centre managers.• Cross-department collaboration to support business transformation and the realisation of new initiatives. Show less

During my placement at SKV Communications I worked primarily on the Selfridges account and liaised with company directors, publicists and important press contacts regarding upcoming events and product launches. - Attended exclusive trend meetings, and helped to organise and ensure the smooth running of the launch of Roland Mouret in Selfridges Exchange Square. - Carried out extensive amounts of research quickly and efficiently and contributed to numerous pitches in various… Show more During my placement at SKV Communications I worked primarily on the Selfridges account and liaised with company directors, publicists and important press contacts regarding upcoming events and product launches. - Attended exclusive trend meetings, and helped to organise and ensure the smooth running of the launch of Roland Mouret in Selfridges Exchange Square. - Carried out extensive amounts of research quickly and efficiently and contributed to numerous pitches in various sectors. - Generated targeted and relevant press lists for individual projects on both a regional and national level. - Attended and took minutes at meetings both in-house and with prospective clients.One poignant achievement was in creating successful press releases for luxury brands including Gucci and 3.1 Phillip Lim.I also had extensive amount of experience in the marketing of other sectors including education, non-profit and finance. Show less

My role as a press assistant at Spoon involved: - Extensive research (in and out of office) for restaurant events, client profiles, new openings, existing press features. - Responding to press enquiries by collating and disseminating relevant materials. - Monitoring all aspects of daily, weekly and monthly press on both a regional and national level and therefore regularly updating the press portfolio’s of Spoon’s clients - Positively representing the agency at all times… Show more My role as a press assistant at Spoon involved: - Extensive research (in and out of office) for restaurant events, client profiles, new openings, existing press features. - Responding to press enquiries by collating and disseminating relevant materials. - Monitoring all aspects of daily, weekly and monthly press on both a regional and national level and therefore regularly updating the press portfolio’s of Spoon’s clients - Positively representing the agency at all times, providing accurate and efficient responses to press requests and managing the reputation of Spoon’s clients. - Compiling, updating and distributing press releases and profiles for clients. - Booking couriers and organised post and important press send-outs.I also actively sought out new business by putting together a summer newsletter regarding “Barbecue Season”, which I sent to a number of regional publications to generate interest around Spoon's clients during the summer season. This was successful in that a number of publications responded, wishing to see the clients’ published works in order to feature them in their summer food magazines. Furthermore I assisted the launch of Petit Pois cupcakes, and the book signing of Harry Eastwood in Selfridges Oxford St. I provided customers, Selfridges staff and company directors with information and feedback regarding the event and the cakes themselves Show less