DISCOVER BUSINESS TO BUSINESS LEADS THAT YOUR COMPETITORS CAN'T REACHIn today's business environment, maximising your competitive advantage is crucial to success.With the majority of business to business (b2b) buying journeys starting on the web, but not always ending with an enquiry and purchase, imagine the unfair advantage you would have knowing which businesses have visited your website!Why continue to invest driving more and more traffic to your website in order to generate hits that fail to turn into enquiries, when you have the opportunity with Lead Forensics to identify hot prospects that have visited your website? With Lead Forensics, you can access real-time intelligence about prospects that are actually in the market for your product or service.Lead Forensics is the ultimate tool for new business generation. Offering you and your organisation a unique sixth sense and highly detailed visibility of which companies have visited your site, when they visited, what they searched on and the pages they viewed - complete with detailed contact information for you to convert to new business, fast.Create additional selling opportunities for your sales team which would otherwise be missed, provide deeper intelligence for your marketing team and improve your ROI focussed b2b lead generation performance all-round.Read more about the advanced Lead Forensics software or see it in action yourself by arranging a FREE demonstration today by calling 0203 131 0991

• Currently developing & encouraging a team of 12 Deputy Managers to progress to Team Manager positions•In 2011 had the best Great Place To Work score on site with 100% for staff engagement • With previous teams have always remained in top quartile for performance master league• Extremely passionate about customer service excellence and have exceeded NPS target over a 6 month period • Always aim to motivate any team I work with to be the best they can be

• Managed a department of 120 advisors aswell as 9 Team Managers and 9 Deputy Managers• Top performing department for sales• Reduced complaint numbers by 15%• Increased NPS by 20%