Liaising with street friends and ensuring their immediate needs are met. providing food, clothing, toiletries and support.

Mentoring young people who are vulnerable and at risk of offending or re-offending. Arranging activities to establish a rapport with the young person. Foster budgeting skills, education, empowerment, change, communication, independence, resilience, professionalism, inclusion with young person. Safeguarding and minimising risk.

New Claim, Claims Maintenance and telephony work for Income Support benefit for both the North East and South East regions. Clerical and complex claim work. Change implementation. Team management. Qualifications Achieved:NCFE Level 2 Certificate in Equality & Diversity;Chartered Management Institute (CMI) Level 3 Certificate in First Line Management.

Preparation of clinics & clinical notes. Tracking of patient case notes on specialised hospital systems. Booking in patients upon arrival to clinic, booking follow-up appointments. Liaising with departmental and trust wide colleagues for additional information/services. Liaising with external service providers to organise additional services as and when required for individual patients and carers. Assisting colleagues during peak service hours to protect minimise impact to patients attending clinic. Covering other departments as and when required. Flexibility to cover out of hours services as and when required. Management of office filing systems. Prioritising new and urgent referrals within Government specified targets. Telephony cover, fielding/answering and redirecting calls as appropriate. Supporting, training and mentoring of new staff. Maintaining patient confidentiality at all times.

Preparation of clinics & clinical notes. Tracking of patient case notes on specialised hospital systems. Booking in patients upon arrival to clinic, booking follow-up appointments. Liaising with departmental and trust wide colleagues for additional information/services. Liaising with external service providers to organise additional services as and when required for individual patients and carers. Assisting colleagues during peak service hours to protect minimise impact to patients attending clinic. Covering other departments as and when required. Flexibility to cover out of hours services as and when required. Management of office filing systems. Prioritising new and urgent referrals within Government specified targets. Telephony cover, fielding/answering and redirecting calls as appropriate. Supporting, training and mentoring of new staff. Maintaining patient confidentiality at all times.Qualifications Achieved:NVQ Level 2 in Administration