I support the senior management by ensuring a smooth flow of the company’s operations and logistics.Duties:Processing all customer orders and requestsLiaise with the warehouse regarding all incoming and outgoing shipmentsRaise all invoices and purchase ordersWork closely with suppliers and customers dealing with imports and exportsMonitor, manage and book couriers and freight forwarders overseeing shipments from start to finish Take… Show more I support the senior management by ensuring a smooth flow of the company’s operations and logistics.Duties:Processing all customer orders and requestsLiaise with the warehouse regarding all incoming and outgoing shipmentsRaise all invoices and purchase ordersWork closely with suppliers and customers dealing with imports and exportsMonitor, manage and book couriers and freight forwarders overseeing shipments from start to finish Take payments using a virtual terminal Provide support to the operations manager in the day to day running of the organisationAssist in developing work rules and guidelines for company employeesHelp Identify what is required for staff to carry out their dutiesSchedule projects and ensure assignments are carried out as planned Work hand-in-hand with top management concerning work/operational issues and other activitiesAssist in drawing up reports regarding operations in the company and pass them to the management.Serve as a guide to new employees so as to make sure that they adhere to company rules and that the result of their various tasks meet company standard.Oversee financial issues and the development of long term goals that enhance company growth.Carry out evaluation of company’s present operational goals and suggest ways of improving important areas.Maintain and organise company’s facilitiesEnsure that all company imports and exports have the correct paper work and all items shipped are MDR compliant. Show less

I maintained office services by organising office operations and procedures; controlling u correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.Provided historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.I maintained office efficiency by planning and implementing office systems, layouts, and equipment procurement.I kept… Show more I maintained office services by organising office operations and procedures; controlling u correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.Provided historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.I maintained office efficiency by planning and implementing office systems, layouts, and equipment procurement.I kept management informed by review and analysis I worked hard to achieve financial objectives by preparing scheduling expenditures for office based suppliesOffered professional and personal assistance to the Manganging Director. Show less

I was involved in the start up and development of this business. Extension Professional offered premium quality hair and had many celeb clients.I was primary business contact for all new business and existing business along with suppliers. I Consistently provided excellent customer service to all. In addition, proactively working to build and maintain business through new initiatives. Primary responsibilities:•Deal with telephone/email enquiries.•Liaise with Sales and Social… Show more I was involved in the start up and development of this business. Extension Professional offered premium quality hair and had many celeb clients.I was primary business contact for all new business and existing business along with suppliers. I Consistently provided excellent customer service to all. In addition, proactively working to build and maintain business through new initiatives. Primary responsibilities:•Deal with telephone/email enquiries.•Liaise with Sales and Social Media to find out ways to retain and increase customers and build social media presence •Responsible for all client and supplier communications •Ensure day to day running of the office remains efficient •Over see production staff•Responsible for payment collections and End of Day PDQ Reports.•Responsible for Invoicing and basic book keeping•Pursue opportunities for account growth and new business.•Being the first port of call for all existing and new business•General admin tasks, and projects to be carried as and when required.•Payroll/End of Month/HR•Following up Complaints•Oversees and Supervising Office and staff members Show less

The primary business contact for the client and be responsible for client satisfaction. Consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization. In addition, build relationships with clients to encourage new and repeat business opportunities.•Deal with telephone/email enquiries.•Make Outgoing Calls to Clients to establish relationship.•Develop and maintain relationships with existing accounts•Liaise with… Show more The primary business contact for the client and be responsible for client satisfaction. Consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization. In addition, build relationships with clients to encourage new and repeat business opportunities.•Deal with telephone/email enquiries.•Make Outgoing Calls to Clients to establish relationship.•Develop and maintain relationships with existing accounts•Liaise with Sales and Social Media to find out ways to retain and increase customers•Responsible for all client communications•Ensures that client issues are dealt with in an efficient manner. •Processes Orders.•Responsible for payment collections and End of Day PDQ Reports.•Responsible for Invoicing on Sage.•Responsible for notifying Managers of Weekly figures.•Aware and in pursuit of opportunities for account growth and new business.•Represent the client's interests to the team.•Provides regular two-way communication between the client and team•Understanding of company capabilities and service, and effectively communicates all offerings to the client.•Reports to Manager, providing regular input on all account activity.•General admin tasks, and projects to be carried as and when required.•Payroll Figures/End of Month/HR•Following Complaints Procedure •Oversees and Supervises Office in Managers absence Show less