Claire Lapointe Email and Phone Number
Claire Lapointe work email
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Claire Lapointe personal email
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Claire Lapointe is a Technicienne, ressources humaines at Analogic Canada.
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Technicienne En Ressources HumainesAnalogic Canada May 2010 - PresentMontreal, Quebec, Canada -
Customer Service CoordinatorGalerie Au Chocolat Sep 2009 - Jan 2010•Manage Web site content, respond to inquiry & process order according to company standards.•Handle & supervise all customer service requirements, by telephone, in person or via Web site. •Maintain & developpe customer base for the Fair Trade Line.•Handle all office related task as required.
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Chef TelephonisteFairmont Hotels And Resorts May 1998 - Jan 2009•Developed, supervised and monitored of a new centralized telephone customer service, answering over 50,000 calls per year, allowing the guests and employees to dial a single number, instead of ten different one. Reduced the delay of response for any request to less then 30 minutes.•Implemented of different quality controls system to evaluate the application of the phone greeting standards throughout the hotel, increasing the name recognition of our guest to above 78%.•Managed and… Show more •Developed, supervised and monitored of a new centralized telephone customer service, answering over 50,000 calls per year, allowing the guests and employees to dial a single number, instead of ten different one. Reduced the delay of response for any request to less then 30 minutes.•Implemented of different quality controls system to evaluate the application of the phone greeting standards throughout the hotel, increasing the name recognition of our guest to above 78%.•Managed and coordinated the hotel telephone PBX system for more then 2,500 extensions, reducing operational expense of more then 12,000$ annually for the telephone department. Show less -
H.R. SpecialistDelta Hotels Feb 1995 - Jan 1998•Developed and implemented new process in controlling the payment of holidays and vacation time of the hotel employees, increasing the efficiency of the hotel Leaders and eliminating additional cost of more then 5,000$ per year.•Structured and established a health and safety prevention program. Organized and supervised the monitoring of health and safety files, reducing the number of accident annually by more then 15% at the hotel. -
Front Office ManagerDelta Hotels Oct 1989 - Feb 1995 -
Assistant Executive HousekeeperDelta Hotels Feb 1989 - Oct 1989
Claire Lapointe Education Details
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Institut De Tourisme & D'Hotellerie Du QuebecHotel Management
Frequently Asked Questions about Claire Lapointe
What company does Claire Lapointe work for?
Claire Lapointe works for Analogic Canada
What is Claire Lapointe's role at the current company?
Claire Lapointe's current role is Technicienne, ressources humaines.
What is Claire Lapointe's email address?
Claire Lapointe's email address is cl****@****ail.com
What schools did Claire Lapointe attend?
Claire Lapointe attended Institut De Tourisme & D'hotellerie Du Quebec.
Who are Claire Lapointe's colleagues?
Claire Lapointe's colleagues are Patrice Amyot, Thi Minh Thu (Mindy) Nguyen, Crha, Habib Mani, Karima Nasser, Cpa, Christian Mihailescu, Azadeh Zakaria, Tommy Mccutcheon.
Not the Claire Lapointe you were looking for?
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Claire Lapointe
Directrice Développement - Volet Aînés Chez Association Des Groupes De Ressources Techniques Du Québec (Agrtq)Montreal, Qc1cfim.coop -
1live.ca
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1ulaval.ca
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