Experienced Freelance Business Trainer & Coach with varied portfolio to include Customer Service, Personal Development, Change Management, Leadership & Management, Human Resources Management, Equality & Diversity and other 'Soft skills' training.Providing: Consultation, design & delivery of bespoke training.Can also deliver your own Organisations training or off the shelf packages.One to one coaching sessions

Design and delivery of DACMT’s Portfolio of courses to all of MOD, Senior Civil Service, Industrial staff and Military personnel, adhering to the Trainer’s Ways of WorkingAssistant Course Director for suite of Customer Service Training coursesResponsible for designing and updating Training coursesProducing Training Needs AnalysisProvide advice and consultation and training solutions service to MOD Customers Completing course evaluations &… Show more Design and delivery of DACMT’s Portfolio of courses to all of MOD, Senior Civil Service, Industrial staff and Military personnel, adhering to the Trainer’s Ways of WorkingAssistant Course Director for suite of Customer Service Training coursesResponsible for designing and updating Training coursesProducing Training Needs AnalysisProvide advice and consultation and training solutions service to MOD Customers Completing course evaluations & reportsMeet or exceed trainer quality standards, customer satisfaction & performance targetsResponsible for own continuing professional development, building course portfolio, increase subject knowledge & professionalism in accordance with trainer development paths.Design & delivery of cross Governmental CS training as part of 2012 programmeBand D Assessment Centre Mentor to a Band E1 Coach to People Pay & Pensions Agency (PPPA) staff Show less

Line Manager for 1 Band E1 Personnel OfficerResponsible for E1’s training & DevelopmentResponsible for managing MOD Graduate Training programmeDesign & delivery MOD graduate training Design and delivery of Introduction to MOD CoursesManagement and coordination of Outplacement SchemeResponsible for service Delivery of Resourcing (Recruitment and Interchange / Secondment), Learning and Development.Designing and coordinating Team Building… Show more Line Manager for 1 Band E1 Personnel OfficerResponsible for E1’s training & DevelopmentResponsible for managing MOD Graduate Training programmeDesign & delivery MOD graduate training Design and delivery of Introduction to MOD CoursesManagement and coordination of Outplacement SchemeResponsible for service Delivery of Resourcing (Recruitment and Interchange / Secondment), Learning and Development.Designing and coordinating Team Building Events Show less

Line Manager for 1 administrative officer Manage the PFG Training contribution to meeting the key strategic outputs of the Personnel & Development Strategic working groupImplementation of the key Personnel & Development strategiesProduction of Training plans and developing the training strategy of the OrganisationPromote & raise profile of the training OrganisationResponsible for providing Training Needs Analysis across all of PFGProvide… Show more Line Manager for 1 administrative officer Manage the PFG Training contribution to meeting the key strategic outputs of the Personnel & Development Strategic working groupImplementation of the key Personnel & Development strategiesProduction of Training plans and developing the training strategy of the OrganisationPromote & raise profile of the training OrganisationResponsible for providing Training Needs Analysis across all of PFGProvide consultation service and training solutions Responsible for development, design & delivery & evaluation of suite of training coursesManaged project to review E1 role and produce E1 Development StrategyRewrite new training processes for ISOAttend Engineering & Joint Training and Recruitment Advisory PanelsManage external supplier contractsDevelop and maintain systems for action on feedback of perceived shortfalls in training requirements of all competence sets.Delivery of presentations to PFG Customers as required Show less

Line Manager for one Band E1 personnel officerTraining Manager for Implementation of HRMS (a major MOD Project)Provide training focus in relation to the scheduling and delivery of HR End User TrainingPlan the delivery of courses to meet business requirementsEnsure training equipment & facilities are available at the appropriate timeDeliver training to PTC HR community, and EUT Training to TLB HR User communityRequired to make decisions on a wide… Show more Line Manager for one Band E1 personnel officerTraining Manager for Implementation of HRMS (a major MOD Project)Provide training focus in relation to the scheduling and delivery of HR End User TrainingPlan the delivery of courses to meet business requirementsEnsure training equipment & facilities are available at the appropriate timeDeliver training to PTC HR community, and EUT Training to TLB HR User communityRequired to make decisions on a wide range of HR training issues associated with the RAF PTC project, and provide authoritative advice to senior management.Identify Super Users and assistant trainersProduce business cases for training and funding for senior managementCompile Training schedules Arrange site surveys for mobile training facilitiesLiaise with commercial to ensure a robust agreement put in place with contractorsResponsible for disseminating HRMS training information, leading training working group meetings and awareness briefingDisseminate post-training general awareness information to HQ Military and Civilian staff in the lead up to self-serviceEvaluate the effectiveness of training provisionContribute to all aspects of business change arising from HRMS implementationProduce assessment of training needs for second phase of PTC HRMS project, including requirement to brief line managers/individuals Show less

Line Manager for 1 Band E1, and 1 Band E2 personnel officersResponsible for Grade Managing the USVF bases across the UKResponsible for delivering a productive and effective HR service, providing strategic solutions and pragmatic operational HR support in-line with company policies, procedures, legislation and best practice. Promote and embed change programmes to ensure a high performance culture is constantly represented and deliveredProvide advice and guidance… Show more Line Manager for 1 Band E1, and 1 Band E2 personnel officersResponsible for Grade Managing the USVF bases across the UKResponsible for delivering a productive and effective HR service, providing strategic solutions and pragmatic operational HR support in-line with company policies, procedures, legislation and best practice. Promote and embed change programmes to ensure a high performance culture is constantly represented and deliveredProvide advice and guidance ensuring HR best practiceCoach, mentor and guide managers on people issuesDeliver training workshops to managers to ensure they are confident when managing and developing teamsInvolvement in the management of recruitment activitiesDealing with HR issues including redundancies, dismissals, change management, TUPE and pension issues, requiring up to date knowledge of employment law and best practice in HR Show less

Responsible for office management, course administration, maintaining centre accounts, book keeping, equipment accounts, student wellbeing, marketing, and promoting the Centre