Global Program Design Lead for the Junior Talent Centre of Excellence. Responsible for creating a best in class graduate program, by defining the end-to-end experience for junior talents entering the bank.

Responsible for driving and delivering bespoke training and learning opportunities to graduates joining Corporate Functions around the Globe. Committed and dedicated to nurturing new talent and ensuring they engage with the dynamic learning environment we are creating at Credit Suisse

I am responsible for supporting the learning and development needs of key business areas in Corporate Functions. This involves identifying learning needs for business areas, driving engagement of our online learning platform, creating bespoke training offerings, facilitating training sessions and account management. I am also the global training lead for our Corporate Functions Graduate Program - this involves creating and delivering a 2 year training program to over 250 graduates (in IT, Risk, Compliance and Internal Audit). In addition to this I am the co-chair of the Credit Suisse Inspire Program, a program designed to empower and educate young female students (and those identifying as females) to join the financial industry.

Responsible for providing regional support to the IT UK & Ireland location lead. Assigning budgets, delivering a robust communications strategy and aligning regional comms throughout the region. In addition, providing support to workstream leads, who are responsible for providing innovation, talent management and culture and engagement opportunities. As IT UK TA Program Lead I am responsible for assigning year 1 and year 2 roles to our IT Technical Analysts. Providing support to them and the managers they are assigned to. I also liaise regularly with my regional counterparts as part of a full IT TA Program review.

AVP, Chief of Staff Office, Technology ServicesCredit SuisseApril 2015 – Present (6 months), Canary Wharf, LondonPart of the Chief of Staff Office, supporting the Technology Services CIO (a global Technology Infrastructure organization of 8000+ staff). Reporting to the Chief of Staff, responsibilities include: implementing a Global Communications plan for the organization, in line with the overarching objectives of Technology Services; strategic branding; Human Capital initiatives (a Global CIO Council); Staff engagement (through key initiatives and our Social Media platform); implementing a training awareness initiative across the organization and creating communication processes for a team of Communication officers to follow. During this time I was nominated to attend an AVP Goals and Rising Stars programme, the programme allowed me to extend my network, enhance my skills and understand how I can work with others more effectively to achieve success. As a result of this I now run a small communications team, focusing on Innovation for EMEA.

Communications officer and business management and PMO support to Global Products and Services Networks & Database and Storage. The role covers a number of Communications related activities including the initiation and implementation of a yearly comms plan, editing and distributing a quarterly newsletter, written communications and maintaining and designing team SharePoints and intranet pages. Additionally the role covered business management and PMO duties include producing a bi-weekly project report, maintaining a Capex request site and attending meetings, tracking ePro’s, contractor renewals, new starter set-ups, BCM coordination for GPS and T&E tracking. I also lead a TIS Training & Development initiative for EMEA, which involved running training open days and creating and maintaining a training and development portal. During this time (2011) I was promoted to Assistant Vice President (AVP).

Executive assistant to the head of IT Networks, handling extensive diary management, travel coordination, email management and support to his direct management team. In this role I was the point of contact for all communication with the senior MD heading up this area. In addition I supported an innovation programme and was an active member of an IT Women's Committee.

My role as a training coordinator within the EMEA training & development department included duties such as setting up training events, inputting training into the LMS system and liaising with internal and external training parties. In addition to this I worked on the development of a leadership program, which involved content development and liaising with the external training vendor who went on to run this programme. Other responsibilities included the coordination of team building events, which allowed me to run informational sessions in the lead up to the events and managing an external resource to assist with this set of courses.

My first role at Credit Suisse was a team administrator, reporting to 2 directors and 60 staff within Infrastructure IT. Responsibilities included organising extensive travel itineraries, expense claim management, diary management, organising meetings, ordering stationery and IT equipment and new starter set up. Moving from this position I worked with a senior MD within Development IT, again handling travel plans, meeting organization, diary management and running a team building programme for her 70+ staff.

Reporting to 4 senior Directors, my main duties included diary management, travel organization, producing monthly client reports for distribution, taking dictation via shorthand, ordering stationary and meeting and greeting clients.

Reporting to the Senior PA of the company, my main responsibilities included meet and greet of visitors, preparation of materials for client meetings, providing reception cover (including answering a switchboard for 100+ staff). In addition I assisted in the organisation of company events, attended pitches for new media clients and assisted in the creation of an extensive filing system to benefit the board of Directors.