Claire Mcgregor Email and Phone Number

If you run your own company, you'll know that employee costs can form a major portion of your business budget. While some businesses need regular employees, many also have a requirement for occasional or seasonal work instead. Recruitment is expensive and time-consuming; the alternative is using PA Today, who'll charge by the day or half day for the time we spend with you. Over time, you'll still get all the benefits of someone who knows your business, but you won't be responsible for holiday pay, sickness pay, PAYE, NI or pension contributions. We'll invoice you at the end of the project or month, and you'll only pay for the work we've done. What we do We carry out every allocated office task, quickly and efficiently, including collating expenses, completing transcription work, raising invoices, chasing debt, website management and social media. PA Today works together with an experienced team of associates to make sure we have the right person for your job, when you need us. Our team includes staff with a wide range of skills, including Karen (administration, management and customer service training), Jo (analytical and computer skills), Jane (communication, customer service and organisation), Helen (touch typing and office skills), Claire (administration and reporting) and Anne (bookkeeping, shorthand and office skills), so we're sure to find a perfect match for your business. To discuss how we can help you improve the efficiency and organisation of your business at cost-effective rates, call PA Today on 07938 549876.

Providing all levels of administrative support to self employed and small businesses.Document management, typing, expense management and accounts administration.Expanding to outsource payroll and business process improvementOffering a flexible and cost effective way of keeping company administration in order.

Processing the daily sales sheets from the clubs concentrating on the existing members and ensuring payments are collected and the financials balance. Audit new membership contracts based on missing data reports. Dealing with member cancellation requests. Dealing with daily correspondence for member complaints. Liaising with both members and sales staff to efficiently resolve membership queries. Covering the reception staff during breaks and holidays taking and fielding calls as appropriate.

Dealing with all priority correspondence to members in respect of complaints for example payments, price, miss-selling, refund requests and cancellations. Making sure the database is up to date with correct user fields and information concerning correspondence. Daily reconciliation of admin department PDQ payments. Supervising the admin reception team including prioritising workloads, creating daily task sheets, undertaking training and managing absence. Producing member renewal reports and creating mail merges for c90,000 renewals each year. Overseeing TNT mail-outs. Ad-hoc cash reports, frozen reports, debtors lists, failed swipes (control), assistance with swimming team – child take-up, enrolment etc, membership reports (assistance with accounts), data audit  Management of the membership database ensuring data integrity. Recruitment of new staff

Processing member contracts and adding payments to the membership database to ensure members could access the gym and DD runs were timely and accurate. Reconciling and balancing payments and contract sheets. Speaking to members in relation to their account in respect of complaints and queries. Liaising with club sales teams on contract and price queries. Training new MCs (clubs sales) on the membership database and importance of good paperwork. Ensuring the database was kept up-to-date with member details, and ensuring payments were cleared on time.  Filing contracts and ITMs ensuring easy reference.

Dealing with phone and e-mail queries from solicitors including medical queries and denied liability. Liaising with clients to ensure authority is gained for solicitors to act on their behalf. Maintaining the claims database ensuring claims statuses were kept up-to-date.

Purchase ledger support, processing invoices and matching invoices with delivery notes on a daily basis. Reconciling daily processing to invoices received. Producing job cards for factory staff. Providing tea and coffee for meetings and setting up meeting rooms. Ensuring all post was opened and distributed accordingly and all outbound post was dealt with efficiently. Filing and general office duties.