As a Senior Account Manager, I leverage business, industry, and product knowledge to partner with customers and guide them toward rapid implementation and return on their RepSpark investment. As a Senior Account Manager I focus on onboarding Accelerate customers, educating allcustomers on best practices, conducting quarterly and annual reviews with customers andexpanding their accounts through upsells.

The leading B2B eCommerce platform connecting brands and retailers in one unified place. #GrowingGreatBrands.Leverages business, industry, and product knowledge to partner with customers and guide them toward rapid implementation and return from their investment with RepSpark. Leads RepSparks Accelerate customers on their journey to B2B eCommerce and provide customer support for our Enterprise customers as well.* Host Monthly Webinar for B2B Customers* Renewal and Account Management*Onboarding Specialist for Accelerate Platform* Increase Company ARR and Subscription* Manage Payment Integration with Stripe

Foster and leverage cross-functional partnerships with finance and sales teams to elevate processesand customer interactions. Liaison between Customer on Executive level and sales and finance department. Responsible for leveraging cross functional teams to improve the customer experience. Challenged to drive high customer satisfaction rates by implementing innovative new strategies to resolve complex customer issues.