Claire O' Reilly Email and Phone Number

As a member of the Management Board in the Department of Public Expenditure and Reform, I lead our Strategic HR team to design and deliver HR solutions for our department. Our HR team incorporates the full remit of HR services comprising of a HR Business Partnering team, HR Operations team and a Learning and Development team.

To lead, manage and grow a team of HR Partners across Trinity College. The primary focus of this role is building added value HR capability through the HR Partnering team in line with the College and HR strategy.

Responsible for the full range of HR activities involved in a major Change Programme, including input into Org. Design, development of transition plans, Trade Union negotiations, Training and Development plans etc.

Key responsibilities:• Deliver a needs-based approach in Staff Development.• Alignment of Staff Development Programme to HR and College strategic objectives.• Review of Training operating model for cost efficiency and effectiveness.Key achievements:• Created a customer needs-based approach to Staff Development by conducting annual in-depth training needs analysis which transformed our Staff Development Unit. • Proactively created a people strategy for the Vice… Show more Key responsibilities:• Deliver a needs-based approach in Staff Development.• Alignment of Staff Development Programme to HR and College strategic objectives.• Review of Training operating model for cost efficiency and effectiveness.Key achievements:• Created a customer needs-based approach to Staff Development by conducting annual in-depth training needs analysis which transformed our Staff Development Unit. • Proactively created a people strategy for the Vice President for Global Relations.• Designed and introduced Personal Development Plans into Trinity.• Designed and delivered one-to-one career coaching sessions with senior academic and professional staff across the College.• Reduced the costs of vendors by 25% and increased Staff Development attendance rates by 50%. Show less

Key Responsibilities:• Provide leadership to a team of four Human Resources Business Partners to deliver an “added value” HR service to Managers in the Consumer, Sales and Marketing Directorate.• Assess the needs of each business area and lead the HR team to deliver the full spectrum of HR services to their Managers and employees.• Support the Sales and Marketing Director in creating the future strategy for eircom sales and service.• Influence HR Operations and Shared Services… Show more Key Responsibilities:• Provide leadership to a team of four Human Resources Business Partners to deliver an “added value” HR service to Managers in the Consumer, Sales and Marketing Directorate.• Assess the needs of each business area and lead the HR team to deliver the full spectrum of HR services to their Managers and employees.• Support the Sales and Marketing Director in creating the future strategy for eircom sales and service.• Influence HR Operations and Shared Services to deliver a timely, efficient and effective HR service to all employees.Key achievements:• Coached and developed a team of Human Resources Partners to be trusted strategic advisers resulting in senior managers’ overall satisfaction rating for Human Resources increasing by 25%. Employee HR satisfaction ratings increased by 15%. • Designed the roll-out of “HR partnering for success” action plan for each business unit led by the HR business partner. • Led a cross-functional team of HR professionals to roll-out a HR communications branding exercise to increase visibility, awareness and customer service engagement.• Jointly-led a “Back to Basics” internal change programme with the Manager of HR operations to redesign and automate HR processes. Show less

Key Responsibilities:• Responsible for designing and delivering innovative Voluntary Leaving offers by managing a team of six specialists.• Responsible for designing and executing a talent-acquiring strategy for eircom by managing a team of nine resourcing account managers.Key achievements:• Exited 2,000 employees within budget and against ambitious timescales. • Managed an effective communication and marketing plan of Voluntary Leaving offers to 8,000 employees by… Show more Key Responsibilities:• Responsible for designing and delivering innovative Voluntary Leaving offers by managing a team of six specialists.• Responsible for designing and executing a talent-acquiring strategy for eircom by managing a team of nine resourcing account managers.Key achievements:• Exited 2,000 employees within budget and against ambitious timescales. • Managed an effective communication and marketing plan of Voluntary Leaving offers to 8,000 employees by developing a nationwide network of support managers.• Designed and developed a new Flexible Recruitment and Selection Policy to ensure the appropriate resources were delivered by an effective and efficient recruitment process. Show less

Key Responsibilities:• Understand the needs of the various business units within eircom retail and act as a trusted advisor to the leadership team to deliver on the Change Agenda.• Responsibility for the provision of a comprehensive Human Resource service to the business, which includes a strong focus in the areas of Talent Acquisition, Learning and Development and Performance Management.Key achievements: • Gained recognition as strategic advisor and an integral part of the… Show more Key Responsibilities:• Understand the needs of the various business units within eircom retail and act as a trusted advisor to the leadership team to deliver on the Change Agenda.• Responsibility for the provision of a comprehensive Human Resource service to the business, which includes a strong focus in the areas of Talent Acquisition, Learning and Development and Performance Management.Key achievements: • Gained recognition as strategic advisor and an integral part of the Senior Management team advising on all people matters.• Gained commitment from senior managers to the roll-out of key HR processes including Performance Management.• Executed Talent Management programmes including Executive and Leadership Development, Performance Management, Succession Planning and Coaching. Show less

• Assisted in the design of a distance education degree programme in Human Resources Management in conjunction with the ICTU.