Claire Olachea Email & Phone Number

La Jolla, California

San Diego, California, United States

• Guaranteeing strict adherence to the bank's operations and protocols to all pertinent banking laws, statutes, and industry benchmarks.• Addressing levies, subpoenas, and requests for search and seizure in strict accordance with legal prerequisites.• Conducting thorough investigations into legal aspects of banking, regulations alterations, and potential hazards, enabling well-informed counsel for the bank's leadership and stakeholders.• Sustaining methodical legal documentation, records, and contracts, ensuring easy retrieval and alignment with documentation requisites.• Overseeing financial records and upholding accurate accounts connected to legal affairs, thereby facilitating audit and reporting procedures.• Managing callback processes and retrieving reports pertinent to daily tasks.

Carlsbad, California, United States

• Collected and accurately posted payments to customers' accounts, ensuring precision.• Demonstrated problem-solving prowess to ensure customer contentment through innovative solutions.• Documented collections received from government and third-party agencies.• Maintained records detailing customers' financial and collections status.• Exhibited professionalism and exceptional service in interactions with challenging individuals, maintaining composure.• Established a commendable reputation for punctuality and dedicated effort.• Collaborated closely with team members to fulfill project requisites, devise solutions, and meet deadlines.• Adhered to all legal security and control policies.• Processed Levies for various entities including the Franchise Tax Board, IRS, and more.• Met deadlines for Summons, Litigations, Search Warrants, and Grand Jury Subpoenas.• Updated customer account information accurately for personalized service.• Prepared comprehensive packages containing essential collections documentation.