I provide support to the Team Leaders, MCA, and Market Center agents. I facilitate new agent intake and helps agents acclimate to the KW systems. I am the first source of contact as you walk into the office and help direct you to the right person.This position also oversees the office technology and communication systems and support providers. This position helps coordinate new agent training, assists in organizing special events for the business centers, and acts as a liaison between agents and Real Estate Boards.

Head Cashiers are responsible for expediting customers through the store's registers by ensuring the efficient operation of the cashier team and front-end operations. This is achieved by ensuring the efficient operation of the registers, influencing and supporting the Cashier team, expediting price checks and identifying high shrink items. This position also involves assisting the supervision and training of Cashiers, taking over Cashier duties as needed and maintenance duties. Head Cashiers also support cashier development and accuracy by utilizing various tools.