Claire Pepple Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

-Managed move-ins and tours for 13 buildings (725 studios) across Seattle - totaling over 40 appointments per month-Averaged 25 deposits a month - over 750 deposits personally during my employment-Guided applicants throughout the leasing process - helped them fill out applications, send in the correct documents, correspond with cosigners, reserve units and schedule their move-ins-Motivated and helped lead the leasing team through the turbulent Covid era, with a focus on boosting morale through team commission incentives and brainstorming new ways to highlight our properties-My rate of 25+ deposits a month directly helped the company return to and maintain an occupancy level of 95%-Contributed to CPM and aPodments marketing strategy - including writing copy for Craigslist and Apartments.com ads-Created email templates for communication with leads and applicants, with an average of 15 new leads reached daily and a 75% rate of return on emails, texts and phone calls-Helped train our Leasing Assistants on a new property management system (Entrata), created phone and email etiquette guidelines, and resolved tenant issues and complaints when escalated to management

Seattle, Washington, United States

-Answered the phones, distributed and sent out mail, and managed reception-Edited legal documents for brokers and assisted the brokerage staff with marketing projects-Maintained the cleanliness and order of the corporate Kidder Mathews office

Bellevue, Washington

-Managed educational seminars in cities across the U.S. and Canada-Registered, interacted with, and helped up to 150 participants per seminar-Completed daily paperwork (seminar summaries, evaluations, expenses, travel schedules, etc.) and handled monetary transactions to upkeep the BER standard-Partnered with a continuing education presenter every week, and was in charge of their schedule, seminar set-up and take-down, hotel check-in and check-out, meals, errands, and communication between the presenter and BER -Traveled up to six days a week with my presenter, while solving any travel-related issues for us (delays, cancellations, unsafe conditions, and unforeseen circumstances)-Set-up and ran conference A/V, while troubleshooting and ensuring the most efficient technological experience for presenters and participants-Ran online Zoom seminars on a daily basis once remote work began in March

Greater Seattle Area

-Helped decorate, style, and maintain event spaces prior to weddings-Contributed to day-of scheduling and time management of the wedding party and event overall-Created social media posts that highlighted the Willow & Ivy brand

Walla Walla, Wa

-Served as a public-facing employee, handled pouring and sales during shifts, and provided event support

Dayton, Wa

-Served as a public-facing employee, handled pouring and sales during shifts, and provided event support

Walla Walla, Wa

-Used public speaking skills and athletic knowledge to announce collegiate baseball games (including lineups, pitching and score changes, stadium updates and special announcements)-Called and computed statistics for soccer and basketball to aid players in performance-Maintained the safety and order of athletic buildings and fields during games serving up to 1,300 fans (including crowd control, building/facility safety sweeps and addressing any player or coaching concerns)

Walla Walla, Wa

-Checked in and assisted members, answered phones, managed building cleanliness, and maintained the safety of the facility

Walla Walla, Wa

-Connected local Elementary and Preschool teachers with collegiate volunteers-Communicated with, trained and oversaw 65 volunteers in promotion of early childhood literacy-Planned and executed events, including a science-based literature training, book drive, and Teacher Appreciation Tea

Walla Walla, Wa

-Answered the phones, responded to alumni inquiry emails, and maintained the office space-Entered alumni data into the Millennial system to accurately track alumni engagement-Assisted in event planning for reunion weekends, with a focus on social media marketing

Walla Walla, Wa

-Promoted ticket packages and special events to 90 sponsors, and made up to 80 sales calls weekly-Executed between-inning promotional shows and activities for up to 2,300 fans-Set-up, broke-down, and cleaned Borleske Stadium for 32 home game

Whitman College

-Programmed 12 separate events over four weekends of recruitment-Led a chapter of 80 members and over 100 potential new members through the recruitment process

Whitman College

-Created and implemented the chapter schedule, comprised of up to six programs a week-Charged as a Chapter Management Team Member with decision making, event planning, and budget supervision

Bothell, Wa

-Worked at the Front Desk and in Program Registration-Assisted members, answered phones and maintained the safety of the facility-Registered new members for sports and lifestyle programs, promoted new YMCA opportunities, and gave facility tours-Certified in CPR and First Aid, and had First Emergency Responder experiences

Bachelor Of Arts - Ba, English

-Delta Gamma -Story Time Project -Sports Management -Student Engagement Center

Art History, Criticism And Conservation

Activities and Societies: Museums and Beyond: Art and Culture in Paris, Rome and Madrid -Art History 301: Cities as Living Museums -Art.

High School Diploma, International Baccalaureate Diploma Programme, 3.95 Gpa

-Model United Nations -Human Rights Awareness Club (Community Leader) -National Honors Society -Japanese National Honors Society