Claire Richards

Claire Richards Email and Phone Number

Engagement Manager | Transformation and Process Optimization @ United Airlines
Chicago, IL, US
Claire Richards's Location
Chicago, Illinois, United States, United States
Claire Richards's Contact Details

Claire Richards work email

Claire Richards personal email

n/a
About Claire Richards

• Extensive process improvement, automated data analytics, database + dashboard integration, & coding experience• Substantial leadership, project management, public speaking, & interpersonal abilities• Knowledge beyond engineering through student mentoring & managing a business

Claire Richards's Current Company Details
United Airlines

United Airlines

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Engagement Manager | Transformation and Process Optimization
Chicago, IL, US
Website:
united.com
Employees:
71284
Claire Richards Work Experience Details
  • United Airlines
    Engagement Manager | Transformation And Process Optimization
    United Airlines
    Chicago, Il, Us
  • United Airlines
    Engagement Manager | Transformation & Process Optimization
    United Airlines Dec 2023 - Present
    Chicago, Illinois, United States
  • United Airlines
    Senior Analyst | Industrial Engineer
    United Airlines Apr 2022 - Dec 2023
    Chicago, Illinois, United States
  • United Airlines
    Analyst | Industrial Engineer
    United Airlines Mar 2021 - Apr 2022
    Chicago, Illinois, United States
  • Little Bear Handcraft, Llc
    Owner And Founder
    Little Bear Handcraft, Llc Apr 2020 - Present
    Chicago, Illinois, United States
    Founded and managed a successful soap-making small business on e-commerce platforms, Etsy and Shopify, specializing in small-batch, artisan, vegan soaps and candles.Leverage extensive knowledge of efficient manufacturing mixed with artistic pursuits, resulting in consistent and high-quality cold-process soap Established an online presence through effective SEO optimization, high-quality product photography, and engaging product descriptions to attract and retain a loyal customer… Show more Founded and managed a successful soap-making small business on e-commerce platforms, Etsy and Shopify, specializing in small-batch, artisan, vegan soaps and candles.Leverage extensive knowledge of efficient manufacturing mixed with artistic pursuits, resulting in consistent and high-quality cold-process soap Established an online presence through effective SEO optimization, high-quality product photography, and engaging product descriptions to attract and retain a loyal customer base.Managed all aspects of the business, including product creation, inventory management, order processing, customer service, and financial tracking.Implemented digital marketing campaigns, social media engagement, and email marketing to drive sales and increase brand visibility.Demonstrated strong organizational and time management skills in balancing the demands of entrepreneurship with other commitments. Show less
  • Micro Center
    Customer Service Representative
    Micro Center Jan 2021 - Mar 2021
    Chicago, Illinois, United States
  • Micron Technology
    Industrial Engineering Intern With Sic (Site Inventory Control)
    Micron Technology May 2020 - Aug 2020
    Lehi, Utah, United States
    Developed two key analytic tools to aid in data-driven decision making for inventory trackingSuccessfully built and maintained robust project structures to oversee two simultaneous development efforts, ensuring on-time delivery and product viability through timely feedback loopsSignificantly enhanced operational efficiency by reducing the time to complete the inventory tracking process by over 70%Leveraged advanced technical skills in Tableau, R-Shiny, and SQL to create… Show more Developed two key analytic tools to aid in data-driven decision making for inventory trackingSuccessfully built and maintained robust project structures to oversee two simultaneous development efforts, ensuring on-time delivery and product viability through timely feedback loopsSignificantly enhanced operational efficiency by reducing the time to complete the inventory tracking process by over 70%Leveraged advanced technical skills in Tableau, R-Shiny, and SQL to create comprehensive and customizable reports and dashboards that empowered the team with actionable insights Show less
  • Foundant Technologies
    Client Services Intern
    Foundant Technologies Oct 2019 - May 2020
    Bozeman, Mt
    Provided vital support to the philanthropic community by delivering grant, scholarship, and accounting services.Offered comprehensive assistance to clients via various channels, including online chat, phone calls, and email, ensuring timely and effective resolution of their queries and concerns.Collaborated on specialized projects aimed at enhancing client experience and platform functionality, including:Creating customized database reports to meet specific client… Show more Provided vital support to the philanthropic community by delivering grant, scholarship, and accounting services.Offered comprehensive assistance to clients via various channels, including online chat, phone calls, and email, ensuring timely and effective resolution of their queries and concerns.Collaborated on specialized projects aimed at enhancing client experience and platform functionality, including:Creating customized database reports to meet specific client needs.Tailoring the appearance and design of the platform to align with clients' branding and preferences.Personalizing merge and printable templates for clients to use on their websites, enhancing their online presence.Achieved improved client satisfaction scores through exceptional customer service and the successful completion of projects.Played a key role in maintaining and strengthening client relationships, contributing to the company's reputation for outstanding client support. Show less
  • Little Bear Handcraft Jewelry
    Independent Business Owner
    Little Bear Handcraft Jewelry Apr 2014 - Apr 2020
    Bozeman, Mt
    • Founded in 2014 to create & sell high quality crystal & gemstone jewelry• Online & physical presences, including Etsy, personal website, & city festivals.• Self-taught jewelry designer & business owner• Extensive marketing and graphic design work to create a cohesive brand.(Formerly CMR Designs)
  • Montana State University-Bozeman
    Statistics Course Assistant
    Montana State University-Bozeman Aug 2019 - Dec 2019
    Bozeman, Mt
  • Im Flash
    Npi Planning / Modeling & Analytics Intern
    Im Flash May 2019 - Aug 2019
    Lehi, Utah
    Created an Automated Capacity Impact Assessment Dashboard in R and R-Shiny to swiftly calculate workstation requirements for various scenarios, including changes in metrics like processing time, utilization, and process adjustments.Enabled the concurrent evaluation of unlimited scenarios and provided an interactive graphical interface for post-processing.Reduced Impact Assessment evaluation time by an impressive 92%Established live SQL Server integration for auto-updating metrics;… Show more Created an Automated Capacity Impact Assessment Dashboard in R and R-Shiny to swiftly calculate workstation requirements for various scenarios, including changes in metrics like processing time, utilization, and process adjustments.Enabled the concurrent evaluation of unlimited scenarios and provided an interactive graphical interface for post-processing.Reduced Impact Assessment evaluation time by an impressive 92%Established live SQL Server integration for auto-updating metrics; dashboard accessible via web browsers Show less
  • Hexcel Corporation
    Manufacturing Engineering Intern
    Hexcel Corporation May 2018 - Aug 2018
    Kent, Wa
    Led projects aimed at standardizing quoting metrics for future composite parts within the Kit-Cut & Layup processes, streamlining production processes.Developed and implemented an integrated "quoting-calculator" and database using Excel, resulting in increased accuracy and efficiency in the quoting process.Conducted over 100 hours of direct time studies, identifying areas for process optimization and efficiency improvement.Actively contributed to Lean and Kaizen Manufacturing… Show more Led projects aimed at standardizing quoting metrics for future composite parts within the Kit-Cut & Layup processes, streamlining production processes.Developed and implemented an integrated "quoting-calculator" and database using Excel, resulting in increased accuracy and efficiency in the quoting process.Conducted over 100 hours of direct time studies, identifying areas for process optimization and efficiency improvement.Actively contributed to Lean and Kaizen Manufacturing Projects by conducting time and motion studies to reduce waste and enhance productivity.Collaborated closely with shop operators, leading to the optimization and improvement of processes and methods for a major aerospace production line.Assisted the engineering team and shop by managing tooling requests, planning system updates, and conducting specification reviews. Show less
  • Montana State University-Bozeman
    Student Notetaker - Disability Services
    Montana State University-Bozeman Aug 2017 - Dec 2017
    Bozeman, Mt
    • Student note taker for various classes• Took and re-wrote detailed lecture notes
  • Montana State University-Bozeman
    Front Desk Clerk - Residence Life
    Montana State University-Bozeman Aug 2016 - Dec 2017
    Bozeman, Montana
    • Extensive customer service experience working with residents & guests• Efficiently organize, log, & track Residence Life data
  • Kentridge High School First Frc Team 3786
    President, Vice-President, Project Manager
    Kentridge High School First Frc Team 3786 Aug 2012 - Jun 2016
    Kent, Wa
    • Held leadership & officer positions all 4 years : gained valuable experience overseeing a team of 30 students & managing a wide array of departments from education to fabrication• Robot Project Manager & Team Captain/Coach 2015-17: coordinated all robot hardware & software groups to build a cohesive & effective robot in the field of play, as well as organized team alliances to advance in competition• Founded Business & Marketing departments in freshman year: learned how to effectively… Show more • Held leadership & officer positions all 4 years : gained valuable experience overseeing a team of 30 students & managing a wide array of departments from education to fabrication• Robot Project Manager & Team Captain/Coach 2015-17: coordinated all robot hardware & software groups to build a cohesive & effective robot in the field of play, as well as organized team alliances to advance in competition• Founded Business & Marketing departments in freshman year: learned how to effectively translate technical information to the general public, as well as becoming a primary public speaker for the team• President & Team Captain when the team qualified for & competed in the World Championships in 2016 Show less

Claire Richards Skills

Program Management Solidworks Microsoft Office Mentoring Public Speaking Public Relations Microsoft Excel Time Standards Data Analysis Data Entry Microsoft Powerpoint Customer Service

Claire Richards Education Details

Frequently Asked Questions about Claire Richards

What company does Claire Richards work for?

Claire Richards works for United Airlines

What is Claire Richards's role at the current company?

Claire Richards's current role is Engagement Manager | Transformation and Process Optimization.

What is Claire Richards's email address?

Claire Richards's email address is cl****@****ant.com

What schools did Claire Richards attend?

Claire Richards attended Montana State University-Bozeman, Kentridge Highschool.

What skills is Claire Richards known for?

Claire Richards has skills like Program Management, Solidworks, Microsoft Office, Mentoring, Public Speaking, Public Relations, Microsoft Excel, Time Standards, Data Analysis, Data Entry, Microsoft Powerpoint, Customer Service.

Who are Claire Richards's colleagues?

Claire Richards's colleagues are Greg Schmidlin-Ua Maintenance, Karla Bell, Emma Borromeo, Brooke Bellair, Dinesh V, Angelina Rose, Alyssa Glaser.

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