Claire Ridout

Claire Ridout Email and Phone Number

Customer Success Specialist at Viably @ Viably
Claire Ridout's Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Claire Ridout's Contact Details

Claire Ridout personal email

n/a
About Claire Ridout

Claire Ridout is a Customer Success Specialist at Viably at Viably. She possess expertise in customer service, switchboard, sales, teamwork, time management. Colleagues describe her as "Claire brings energy and an extreme commitment to employee development. Her team welcomes feedback and responds by growing to meet the challenge. She always has a smile on and is a huge help to the company as a whole, not just her own team. Claire takes a structured approach to her feedback and is not afraid to dive into the details to gain a better outcome for her team.", "Claire Ridout is the most hard working manager. She deserves the most praise for her dedication to making her team the very best. She always makes time for people because she genuinely cares about her team’s success. She never fails to amaze me on how much responsibility she handles, and makes time to constantly improve everyone around her. Any organization would be honored to have her.", and "It is rare to meet someone who cares about the success of her team as much as Claire does. As a newcomer in sales, Claire helped me build a successful foundation that has led me to thrive in the sales position I am currently in. She constantly surprised me with how encouraging, hard-working, and clever she was. She is constantly working on personal and professional development and helping identify and strengthen areas of weakness within her team. She is the top GOAT on our GOAT farm, and you can always count on her to be an extremely valuable leader."

Claire Ridout's Current Company Details
Viably

Viably

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Customer Success Specialist at Viably
Claire Ridout Work Experience Details
  • Viably
    Customer Success Specialist
    Viably Jul 2023 - Present
    Raleigh, Nc, Us
  • Profitsolv
    Manager Of Sales Development
    Profitsolv May 2022 - Jul 2023
    Knoxville, Tn, Us
  • Upkeep
    Sr. Manager Of Sales Development
    Upkeep Oct 2021 - Feb 2022
    Los Angeles, California, Us
  • Revgen
    Sales Manager
    Revgen Mar 2020 - Oct 2021
    Raleigh, Nc, Us
    REVGEN provides inside sales support for technology and software companies. Since opening its doors in 2014, REVGEN has hired and trained over 800 salespeople. In an industry that has a 50% attrition rate, REVGEN gives its customers a competitive advantage by providing a channel of pre-qualified individuals with training, experience, and a desire to succeed in a sales career.I have led sixteen outbound cadence prospecting campaigns, each with its own specific industry, prospect personas, challenges, and unique value proposition.Accomplishments: • Provide constant coaching and mentorship for sales development team, including sales, CRM and product training.• Host bi-monthly pipeline meetings with SDRs to understand, interpret, and meet KPIs.• Led team and company-wide trainings; Onboarding training, Performance review, Sales methodology trainings, call reviews, and product/industry/persona trainings.• Manage accounts for assigned REVGEN clients, including hosting weekly meetings to provide updates on team KPIs.• Assist with onboarding new clients, including crafting scripts, creating email templates, and maintaining a knowledge center for the SDRs.
  • Revgen
    Sales Development Representative
    Revgen Sep 2019 - Mar 2020
    Raleigh, Nc, Us
    • Booked demonstrations and provided qualified leads to Account Executives to generate revenue opportunities with Real Estate Brokers, Owners, and Marketing Specialists. • Promoted to team lead during third month of employment. Responsibilities included assisting with onboarding and training of new reps, and strategizing with management to elevate overall success of the team
  • Cracker Barrel
    Retail Sales Associate/Shift Leader
    Cracker Barrel Sep 2018 - Jul 2019
    Lebanon, Tn, Us
    -Helped guests by being friendly, kind and patient to create a pleasant atmosphere and ensure that they had an enjoyable experience-Trained and supervised staff members to provide excellent customer service skills and increase sales -Maintained a composed character during high volume times to keep the store running to standard and to be a positive role model for the team -Organized, refilled and created new displays throughout store
  • Macgregor Downs Country Club
    Camp Counselor/Special Event Team Member
    Macgregor Downs Country Club Sep 2015 - Jan 2017
    -Supervised children throughout the day and enforced the summer camp’s safety and security guidelines -Coordinated with campers and kitchen staff to provide meals -Constructed lesson plans and workout activities to communicate the importance of Nutrition and Fitness -Communicated with parents, supervisors and peers to plan special Country Club events that included the children
  • Leith Auto Park Chrysler Jeep
    Receptionist
    Leith Auto Park Chrysler Jeep Jun 2013 - Aug 2014
    -Operated switchboard while providing helpful knowledge and assistance to customers and colleagues-Calmed upset and angry customers while quickly solving problems and acting as a liaison between sales, services, and parts departments-Filed legal paperwork regarding client and car information to keep important documents organized -Entered customer information into dealer database to ensure a nicely arranged catalogue of data for coworkers to easily access

Claire Ridout Skills

Customer Service Switchboard Sales Teamwork Time Management

Claire Ridout Education Details

  • Meredith College
    Meredith College
    General

Frequently Asked Questions about Claire Ridout

What company does Claire Ridout work for?

Claire Ridout works for Viably

What is Claire Ridout's role at the current company?

Claire Ridout's current role is Customer Success Specialist at Viably.

What is Claire Ridout's email address?

Claire Ridout's email address is cl****@****olv.com

What schools did Claire Ridout attend?

Claire Ridout attended Meredith College.

What skills is Claire Ridout known for?

Claire Ridout has skills like Customer Service, Switchboard, Sales, Teamwork, Time Management.

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