Claire Silver Email and Phone Number
Claire is a highly accomplished, senior executive with over 25 years’ experience, operating at board level, in challenging and complex roles, across multiple jurisdictions. An innovative leader, with excellent communication, influencing and change management skills; she has an exceptional track record of leading businesses through critical transformational change. A curious strategic thinker who combines an analytical approach with intelligence, passion, and commitment to exert influence by working through others. Her inclusive leadership style has inspired diverse teams, creating a culture based on honesty, trust, and professional integrity. Claire is commercially astute business executive first, and HR leader second, with a track record of transforming the traditional HR support function into a competitive business advantage
John Laing
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Chief People OfficerJohn Laing Oct 2023 - PresentLondon, Gb -
Member Board Of TrusteesYouth Realities Ltd Sep 2023 - PresentYouth Realities is a survivor and young person-led charity addressing teenage relationship abuse through creative education and support for young survivors. Our vision is a world where young people live free from relationship abuse and violence.Our mission is to end relationship abuse and violence by working with young people to provide specialist spaces for prevention, intervention and healing.Our values, embedded in the heart of our work are: youth-led, survivor-centred, safe, equitable and audacious.To find out more, donate or support, visit www.youthrealities.co.uk or email info@youthrealities.co.uk -
Vice President Hr, InternationalAmerican Express Global Business Travel Feb 2018 - Sep 2023New York, Ny, UsMember of the Global Board, and Business Chair for Social Partners, supporting the Global Customer Partnerships line of business. Dual reporting into Group CHRO and COO. Leading the international HR team covering 34 countries with responsibility for transformation, acquisition, leadership, generalist HR, capability and talent, and social partner relationships. Led the company through multiple market leading acquisitions and integrations – including the acquisition of the third largest competitor, transferring 7,000FTE from over 30 countries. Responsible for delivering commercial value through e2e transformation of the operating model, culminating in being part of the leadership team accountable for taking the company from private ownership through to listing on the NYSE. -
Hr Director, Commercial Operations & StrategyVodafone May 2015 - Feb 2018London, GbReporting to the CHRO and the Group Chief Commercial & Strategy Officer, leading an international HR business team covering generalist HR, people transformation, leadership, capability & talent, and HR propositions to our Partner Markets. Working to deliver a financial ambition of €2billion through revenue and efficiencies, whilst increasing TNPS and simplifying the operating model, Claire’s focus is on driving the digital telco agenda, ensuring neither the consumer customer experience or the engagement of employees is compromised. Owning the People Strategy for 10 distinct business lines covering;o Digital Transformation, Big Data, Strategy, Marketing & Brand,o 70,000 front line employees, across the retail estate and contact centres.o Consumer product innovation and design, including Internet of Things, Mobile, Fixed, TV and MPesa, our socially responsible payments platform for emerging markets. -
Employee Relations Director, IndiaRbs Jun 2012 - May 2015Gogarburn, GbA member of the in country leadership team and reporting to the Group Director of Employee Relations, responsible for leading a team of 30 HR & legal professionals, managing the end to end employee proposition, internal legal matters and all external employee related litigation and industrial relations. An 18,000 employee business, operating across all Group Divisions.Developed and owned the relationships with social partners, labour authorities and regulators, and drove the campaign to raise awareness to the rights of women in the workplace, enforcing the anti-sexual harassment at work legislation. -
Executive Vice President Human Resources, SingaporeCoutts Feb 2010 - Jun 2012London, Wc2R 0Qs, GbHead of HR for South East Asia & Specialist functions globally, within the most prestigious bank in the world. Leading all HR business activities to provable business performance, to deliver the aggressive growth strategy for Coutts centred across Asia, Middle East and Eastern Europe. Leading the Singapore based HR team, during the rebuilding of Coutts in Asia. Increasing headcount by 150% over a 14 month period, whilst ensuring the culture of the organisation and engagement of existing employees was not negatively impacted. - Owned the global programme to develop and introduce a Coutts Competency Framework to the Front Office, and redesigned the recruitment and on-boarding process to ensure it was aligned.- Drove Performance Management processes across the business, establishing a culture where under performers were managed correctly and top performers and talent were recognised.- HR lead on the initiative to build a community of future generation Private bankers, looking outside of the traditional hires, thus moving away from the continual competition within Singapore for PB's in such a shallow talent pool.Chairperson for Coutts Giving, the committee responsible for Social Responsibility and employee involvement in giving back to the communities in which they are based. -
Senior Hr Business Partner, Global Transaction Services & Group ServicesRoyal Bank Of Scotland Group Feb 2008 - Feb 2010Gogarburn, GbGlobal Head of HR for two functions, operating out of 42 countries, spanning EMEA, Asia and the Americas. Combined headcount of c11,000 employees. Member of the Executive Boards, shaping and delivering the strategic plans to move RBS to stand alone strength. Responsible for leading a global team of HR Business Partners to shape and deliver the people agenda, during a time of organisational, leadership and cultural change. -
Hr Business Partner, Payment OperationsRoyal Bank Of Scotland Group Jul 2005 - Feb 2008Gogarburn, GbMember of the Executive team for Payment Operations, a UK focused business of c4000 employees, split across 6 products in 34 centres. Partnering and advising the Managing Director on a broad people agenda, during a time of global expansion building new hubs in America and Asia. -
Hr Executive - Bids And TransitionSiemens 2001 - 2006Munich, DeHR lead on UK and Global bids. Working extensively in the US and Germany, developing and integrating HR solutions to ensure an effective, lasting relationship with our customers was formed. Established the UK as the Global Centre of Competence for HR Bids and Transitions.Generalist HR Account Management responsibilities for the RBS Account, including the re-bidding and re-nogotiation of the contract in 2004. -
Hr Business ConsultantRsl Communications Ltd (Ex Motorola Telco) Jan 2000 - Oct 2001A Telecommunications Company, offering data, internet and voice products to business and residential customers.Led on the mergers and acquisitions agenda for all people related matters, with key activities around integration, harmonisation of terms and organisational restructuring. Assisted the Administrator (PwC) in the closure of RSL, and acted as the head of HR, following the redundancy of this role when we entered into Administration.
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Business Change ManagerSainsbury'S Jan 1997 - Dec 1999London, GbJoined Sainsbury's as an HR Graduate, working as a Generalist within the Distribution division. In January 1997, moved into a project based change role, responsible for identifying, analysing and implementing system based solutions.
Claire Silver Skills
Claire Silver Education Details
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University Of SouthamptonBusiness & Finance
Frequently Asked Questions about Claire Silver
What company does Claire Silver work for?
Claire Silver works for John Laing
What is Claire Silver's role at the current company?
Claire Silver's current role is Chief People Officer of leading infrastructure investor John Laing, NED, Trustee, Leader of Change.
What schools did Claire Silver attend?
Claire Silver attended University Of Southampton.
What skills is Claire Silver known for?
Claire Silver has skills like Hris, Team Building, Banking, Restructuring, Stakeholder Management, Employee Engagement, Human Resources, Personnel Management, Hr Transformation, Executive Coaching, Assessment Center, Strategy.
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