Claire Stevens Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

Leading the events team in delivering world class live, virtual and hybrid seminars in a remote workplace. Management & producer of Byron Bay sound stage events. Task: Event Management, Contingency planning, Team management, budget & forecast management, planning the events calendar, organise & attend executive strategic planning meetings, cross departmental communication flow, manage all stakeholders involved in running hybrid events. Skills: Adaptability & flexibility, fast paced, calm under pressure, high attention to detail, team leadership, forecasting & budget management.

Sydney, Australia

Development and Implementation of new membership association and delivery of networking event to launch and promote a new educational programme as part of the Diversity and Leadership committee - Setup an educational, networking and knowledge sharing not for profit association with supporting networking events within the Gaming industry. - Working with the creative agency to development the brand, key messages, website development and membership platform of the new programme- Development of Sponsorship and Membership models and proposal to present to potential clients - Identify key sponsorship opportunities and develop relationships and partnerships to reach a joint goal and achievement - Planning and implementation of marketing plan to reach target audience - Setup of registration software and management of event attendees - Social media update and communication with network - Planning and implementation of logistical aspects to deliver an outstanding event- Negotiations with key suppliers to remain within budget - Working towards delivering an outstanding event experience to high quality and professional standard - Bring together like-minded leaders and peers to facilitate networking, knowledge sharing of best practice to learn from each other and industry experts

Sydney

- Registration and Management of membership database and communications - Assisting the Event Manager in event workshop preparations and on the day delivery - Booking travel and accommodation for Director and event

London, United Kingdom

Delivering Conferences and Award Ceremonies in the Retail & Institutional financial sector. - Smooth running of schedules with conflicting events and deadlines through successful time management- Managing sponsors participation at events and delivering to meet client expectations. Also collecting all of the relevant information to meet printing deadlines - Providing detailed design briefs and proofing to ensure accurate information and quality design - Updating speaker and sponsor information on the individual event websites via eventive - Manage the shortlisting and judging process for award ceremonies using events force - Manage clients requirements for table bookings via events force - Build Award ceremony table plans considering the audience mix - Coordinate winners schedules - Talent booking and briefing for Awards entertainment - Collecting and producing event feedback documents to support the event teams as well as to feedback to clients for continuous improvements - Proactively looking for ways to improve processes in my own work as well as within the team - Always keen to source new venues/suppliers and ideas within the events industry to keep our events fresh. This has included looking at new technology for events.- Use of event programs including Eventsforce, Cvent and Eventive

London, United Kingdom

- Delivering UK, European and US based events for up to 450 attendees. Independent management on those up to 300. - Leading Human Resources, Mobile Gaming and Financial Asset Management networking conferences and exhibitions. - Strong time management of conflicting deadlines and prioritising well.- Strong communication between colleagues and to organise Niche and Innovative events - Budget management and raising POs against events for all purchases made to track and keep expenditure accurate.- Maintaining an excellent level of customer service through in depth liaison with all clients within the industry including delegates, speakers and sponsors. Offering a personal service and also assisting with ensuring a great networking result for all attendees.- Developing current processes to improve event services and stand within our events specific industry including development of EM functions of Salesforce. - Sourcing and Implementing new processes and software for various programmes assisting the delivery of the event (one to one meetings, feedback/live poling, new badging solution and software) Offering innovative/creative ideas to improve pre- event and on the day experience for all clients. - Venue finding and negotiations. - Delivery of post conference networking drinks receptions/parties and boat cruises.- Exceptional attention to detail.

London, United Kingdom

Assisting the Head of Event Management in the planning and delivery of European and International B2B conference's and exhibitions.- pre event logistical planning- on site delivery of events- excellent communication and customer service skills - processing of post event feedback - financial management - database processing (salesforce)

London, United Kingdom

- International calling for VIP guesting to international conferencing and networking events. - Responsible for initiating and maintaining successful relationships with delegate clients across a broad spectrum of industries.- Excellent communication and organisational skills and capable of troubleshooting issues and problems assuring the smooth running of a variety of conferences and exhibitions.- Regular use of Salesforce database and Event Genie systems. - Event assistance in setup and onsite delivery. Operational support to multiple manager’s in event preparation onsite, being flexible and adaptable between various tasks and introduction of sponsors and clients to support effective networking opportunities.

Leeds

- Strong customer service and communication skills.- Good organisation and prioritising tasks. - Cash Handling.- Working in a fast paced environment and under pressure over busy periods. - Training/Responsible for front of house team when required.

London

Working at the Royal Ascot Races and London 2012 Olympics, Earls Court.- Database processing and confidentiality. - Handling staff enquiries and discrepancies. - Working long and unsociable hours. - Needed to be highly organised to meet tight deadlines.

London, United Kingdom

- Within the College Education and Training Centre, responsible for the planning and running of training events. Sole management of a portfolio of training events. - Administrative data handling. - Customer services and written communication skills.- Meeting multiple deadlines whilst handling a heavy workload, involved good planning, prioritising and management of time. - Monitoring and reconciling event budgets. - Professionally communicating and negotiating with partners delivering training at all levels. - Post event evaluation.

Leeds, United Kingdom

- Administrative work - using computing, typing and database skills.- Good writing, telephone and communication skills. - Attention to detail when checking documents and communicating professionally through both e-mails and phone calls. - Having a clear understanding and following rules and regulations of the business. A number of legalities to follow when working in insurance. - Experience of working on the reception to greet clients and pass on messages to the relative member of the team.

Leeds, United Kingdom

(Awarded Best Customer Service Bridal Retailer of the year 2007 – 2008)- Customer Service Skills, important to build up a comfortable relationship with the customer to help put them at ease before helping them into dresses.- Material and Stock knowledge.- Also included working on exhibitions, helping set up a stand and speaking to customers to assist as well as inform. - Experience of the construction, dressing and dismantling of the exhibition stands. - Attending buyers fares, had an input in selecting the following seasons stock.

Events Management, Ba Hons

Graduated with a 2:1

A Levels, Business Studies - C Finance - B Photography - C

8 Gcse'S, English - B Maths - C Science - C Business Studies - C Dance - A Drama - B Geography - C Re - C