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Claire Storme Email & Phone Number

Operation Manager N-Allo Eupen (Interim Manager) at N-ALLO - ENGIE GROUP
Location: Namur, Walloon Region, Belgium 13 work roles 3 schools
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Current company
N-ALLO - ENGIE GROUP
Role
Operation Manager N-Allo Eupen (Interim Manager)
Location
Namur, Walloon Region, Belgium
Company size
474 employees

Who is Claire Storme? Overview

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Claire Storme is listed as Operation Manager N-Allo Eupen (Interim Manager) at N-ALLO - ENGIE GROUP, a with 474 employees, based in Namur, Walloon Region, Belgium. AeroLeads shows a matched LinkedIn profile for Claire Storme.

Claire Storme previously worked as Cuisinier – Traiteur at Self-Employed and Coordinatrice régionale prévention & bien-être - Wallonie Ouest (Interim Manager) at Liantis. Claire Storme holds Ingénieur De Gestion, Sciences Économiques, Sociales Et De Gestion, Distinction from Facultés Universitaires Notre Dame De La Paix Namur.

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N-ALLO - ENGIE GROUP

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Profile bio

About Claire Storme

Freelance riche d’une expérience de plus de 17 ans dans des missions de people & project management au sein de différentes organisations, je m’adapte rapidement pour apporter une vraie valeur ajoutée à votre organisation

Listed skills include Customer Relations, Planning, Sap, People Management, and 20 others.

Current workplace

Claire Storme's current company

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N-ALLO - ENGIE GROUP
N-Allo - Engie Group
Operation Manager N-Allo Eupen (Interim Manager)
Namur, WAL, BE
Website
n-allo.be
Employees
474
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13 roles

Claire Storme work experience

A career timeline built from the work history available for this profile.

Cuisinier – Traiteur

Self-Employed

Namur, Wal, Be

Coordinatrice Régionale Prévention & Bien-Être - Wallonie Ouest (Interim Manager)

Liantis

Gosselies - Erpent

Responsable de la coordination opérationnelle pour la Wallonie OuestOrienter les conseillers clientèle en assurant une planification efficace des séances médicalesResponsable du maintien et du développement des contacts clientsMotiver les collaborateurs, les aider à exploiter de manière optimale leurs compétences, leurs aptitudes et leur savoir-faireStimuler la collaboration mutuelle pour offrir les services adéquats

Interim Manager / Freelance Project & People Manager

Freelance

People Manager et Project Manager expérimentée avec grand focus client

Cuisinier – Traiteur

Self-Employed

Namur, Région Wallonne, Belgique

Cheffe à domicile / à emporter – Ateliers culinairesEvènements privés et professionnels

Créatrice, Cheffe Cuisinier Et Gérante

La Salle À Manger Namur

Namur, Région Wallonne, Belgique

Conception, développement et aménagement d’un restaurant au concept novateur proposant des produits de saison et de qualité issus d’un réseau de producteurs locaux – 40 couvertsGestion complète : recrutement et formation du personnel, approvisionnement, sélection des fournisseurs, stocksCheffe en cuisine responsable de la composition et la réalisation des menus

Jan 2023 - Oct 2023

Training And Talent Manager

N-Allo - Engie Group

Belgique

Head of Training and Talent department and project manager within the Solutions Management departmentTraining and development StrategyInternal CommunicationProject management

Dec 2020 - Dec 2022

Service Delivery Manager Contact Centers

Electrabel - Engie Group

Région De Bruxelles, Belgique

Manage the contract and the relationship with the Customer Contact Centers (NAllo, bpost) to ensure the delivery of services and performance on all Customer communication channelsAnticipate volumes and optimize human resources to achieve qualitative and quantitative objectives.Negotiate and monitor the Service Level Agreement

Nov 2017 - Nov 2020

Project Manager For The Development Of The Customer Service Digital Channels

Electrabel - Engie Group

Région De Bruxelles, Belgique

Implement the digital channels (WhatsApp, Twitter, Facebook Messenger, …) as a new Customer Service channelSelect a platform (Sparkcentral), define the digital strategy, monitor the associated budget, organize operational teams, optimize with chatbots, define KPIs, evaluate and quality monitoring.

Dec 2016 - Dec 2019

Customer Service Manager

Electrabel - Engie Group

Namur / Strépy / Bruxelles

Responsible for Customer Service teams (between 75 and 110 people) in charge of customer contact management, billing, moves, payments, collection of unpaid debts.Responsible for achieving SLA and customer satisfaction objectives

Jan 2012 - Oct 2017

Project Manager For The Replacement Of The Customer Interaction Platform

Electrabel - Engie Group

Région De Bruxelles, Belgique

Responsible for the migration from the old (Avaya) to the new communication platform (Genesys) for operational teams in Customer Service.Implementation of new communication functionalities.

Mar 2016 - Feb 2017

Business Quality Analyst

Electrabel - Engie Group

Région De Bruxelles, Belgique

Assessment of the maturity of processes or organizations and work onimprovement projects, change management projects, quality governanceUse of different internal and standard methods.

Oct 2010 - Feb 2012

Traineeship Marketing & Sales

Electrabel - Engie Group

Région De Bruxelles, Belgique

3-year journey within the Marketing & Sales Business Unit consisting of 4 missions of 6 months in the operational teams of Customer Service, in the development and coaching team, in the Pricing and Offering team, in the Marketing and Communication Channels; and a one-year assignment in a team management position in Customer Service.

Oct 2007 - Sep 2010
Team & coworkers

Colleagues at N-ALLO - ENGIE GROUP

Other employees you can reach at n-allo.be. View company contacts for 474 employees →

IK Inge Kerckhoffs Inge Kerckhoffs Colleague at N-Allo - Engie GroupKeerbergen, Flemish Region, Belgium View → MK Majda Kacemi Majda Kacemi Colleague at N-Allo - Engie GroupLiège, Walloon Region, Belgium View → PA Patricia Aguirre Patricia Aguirre Colleague at N-Allo - Engie GroupBurnaby, British Columbia, Canada View → SD Samuel Dodet Samuel Dodet Colleague at N-Allo - Engie GroupBeaumont, Walloon Region, Belgium View → MC Mike Caulier Mike Caulier Colleague at N-Allo - Engie GroupAntwerp Metropolitan Area, Belgium View → GS Grace Siamundele Grace Siamundele Colleague at N-Allo - Engie GroupMechelen, Flemish Region, Belgium View → DN Diane Nitelle Nama Diane Nitelle Nama Colleague at N-Allo - Engie GroupNamur, Walloon Region, Belgium View → AK Asim K. Asim K. Colleague at N-Allo - Engie GroupCourcelles, Walloon Region, Belgium View → LB Lalou Biboussy Lalou Biboussy Colleague at N-Allo - Engie GroupBrussels, Brussels Region, Belgium View → GF Geneviève Falques Geneviève Falques Colleague at N-Allo - Engie GroupNamur Metropolitan Area, Belgium View →
3 education records

Claire Storme education

Ingénieur De Gestion, Sciences Économiques, Sociales Et De Gestion, Distinction

Facultés Universitaires Notre Dame De La Paix Namur

Cuisinier - Traiteur - Restaurateur

Spw Economie
FAQ

Frequently asked questions about Claire Storme

Quick answers generated from the profile data available on this page.

What company does Claire Storme work for?

Claire Storme works for N-ALLO - ENGIE GROUP.

What is Claire Storme's role at N-ALLO - ENGIE GROUP?

Claire Storme is listed as Operation Manager N-Allo Eupen (Interim Manager) at N-ALLO - ENGIE GROUP.

Where is Claire Storme based?

Claire Storme is based in Namur, Walloon Region, Belgium while working with N-ALLO - ENGIE GROUP.

What companies has Claire Storme worked for?

Claire Storme has worked for N-Allo - Engie Group, Self-Employed, Liantis, Freelance, and La Salle À Manger Namur.

Who are Claire Storme's colleagues at N-ALLO - ENGIE GROUP?

Claire Storme's colleagues at N-ALLO - ENGIE GROUP include Inge Kerckhoffs, Majda Kacemi, Patricia Aguirre, Samuel Dodet, and Mike Caulier.

How can I contact Claire Storme?

You can use AeroLeads to view verified contact signals for Claire Storme at N-ALLO - ENGIE GROUP, including work email, phone, and LinkedIn data when available.

What schools did Claire Storme attend?

Claire Storme holds Ingénieur De Gestion, Sciences Économiques, Sociales Et De Gestion, Distinction from Facultés Universitaires Notre Dame De La Paix Namur.

What skills is Claire Storme known for?

Claire Storme is listed with skills including Customer Relations, Planning, Sap, People Management, Gestion Humaine, Business Analysis, English, and Process Improvement.

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