Claire Ward Email and Phone Number
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An experienced FCIPD qualified Senior HR Leader having worked across both the Private and Public Sectors. Extensive large-scale change management and organisation development experience gained in highly complex, political and unionised environments. Has a broad portfolio of experience within the HR OD field with a particular depth of technical expertise in the delivery of large scale programmes, Employee Relations, HR Case Work, Employment Law and Pay and Reward. With significant experience of managing TUPE transfers, change programmes, supporting commercial trading functions and coaching and mentoring senior leaders.Key Strengths & Achievements • Results-focussed with a proven track record of delivering sustainable and embedded change• Well-developed commercial acumen focussed on supporting the business to generate sustainable growth in revenue and profitability• Effective communication & interpersonal skills• Strong reputation for building and maintaining relationships that facilitate positive outcomes for both individuals and the business• Managing a large and diverse group of HR services, applying organisational systems, change methodology to improve the customer journey, reduce overheads, and improve service efficiency and efficacy• Expertise in translating employment law and legislation into practical policies, processes and acting a the organisational employee relations and employment law expert• Facilitating organisational redesign to improve alignment with vertical markets and enable increased cross revenue generation• Successfully negotiating organisational-wide collective agreements] with employee representatives to implement changes to terms and conditions resulting in reduction of £18 of workforce expenditure
Xylem Water Solutions Uk & Ireland
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Hr Business PartnerXylem Water Solutions Uk & Ireland Jan 2019 - PresentUnited KingdomKey Responsibilities:• Responsible for the HR Services function supporting the full employee lifecycle (recruitment, contracts, pay etc.) for c. 14,000 employees and 2 external companies, ensuring performance is managed and achieved within KPI’s and agreed budgets.Key Achievements:• Supporting and enabling the organisation to positively address and resolve high profile industrial relations disputes including the Waste Management industrial action, the Children’s Early Years dispute and a perceived intractable dispute within a Birmingham school• Reviewed, designed and implemented a revised job evaluation and pay model for the Council’s senior leadership grades at neutral cost• Moved a fragmented operational Health & Safety function to a strategic evidenced-based priorities focused functionality, reducing costs by 1/3rd and improving performance indicators -
Senior Human Resources Business PartnerXylem Water Solutions Uk & Ireland Jan 2019 - PresentNottingham, Nottinghamshire, United KingdomSenior HR leader with a reputation for credible, strategic leadership across the Private and Public Sectors -
Assistant Director - Workforce StrategyBirmingham City Council Sep 2015 - Jun 2017Birmingham, United KingdomKey Responsibilities:• Supported the Political Executive and the Council’s Corporate Management Team to deliver organisational change and effectiveness. • Responsible for the development and delivery of Workforce Planning, Recruitment & Retention Strategy, Pay & Reward, Employee Relations, HR Policy & Procedures, Health & Safety, Equality & Diversity & HR casework.Key achievements:• Developed, negotiated and delivered a revised workforce strategy for the Council, City Schools and the Council’s arm’s length commercial company (ACIVICO) securing savings of £34m, creating a new contractual framework to enable greater workforce flexibility and a revised reward offer• Secured a collective agreement with the trades unions to implement changes to terms and conditions that reduced the cost of employment and contributed £18m to the workforce savings above• Reviewed, redesigned and implemented a revised pay and grading and reward framework for the Council’s senior leadership cadre – ensuring more effective alignment to future organizational needs and the retention of critical talent, whilst remaining cost neutral• Reshaped & configured the HR advisory ( employee relations case work) service which now has a clear purpose, improved response rates, systems & record keeping to enable the production of meaningful HR metrics to inform the early intervention & prevention strategy. Also achieved a 50% reduction in staffing• Developed and led the consultation on the strategy for reducing headcount by circa 3,000 over the last three years whilst seeking to retain critical talent & organisational knowledge -
Hr Business PartnerBirmingham City Council Jan 2013 - Aug 2015Key Responsibilities:• HR Business Partner to Directorate of circa 4,000 employees delivering direct and traded services, developing HR solutions, coaching and mentoring the senior leadership team, commissioning shared services and specialist input.• Worked alongside the Leader & Deputy Leader to develop and implement the Council's Living Wage Policy. Supporting & advising a number of other local authorities to secure Living Wage Employer statusKey Achievements:• Developed, led and delivered a revised employment framework for the Council that enabled greater flexibility in the deployment of employees, reduced operating costs (savings of c. £9m pa) and mitigated against potential significant legal risks. -
Hrbp – Policy, Advisory & Employee RelationsBirmingham City Council Jun 2010 - Dec 2012Key Responsibilties:• Head of HR - Policy, Advisory & Employee Relations leading and managing the centre of expertise for the Council -
Hrbp – Adult ServicesBirmingham City Council Jan 2009 - May 2010Key Responsibilities:• Led & managed the HR stream of the Adult Services business transformation stream, contributed to the development of a new social work model and designed and managed the first phase of the implementation of the restructure• Introduced a strengths-based methodology for development, role design and selection -
Hr Service Partner - Children’S ServicesNottingham City Council Apr 2005 - Dec 2008Key Responsibilities:• As HR Service Partner provided commercially traded services to circa 200 schools plus HR Business Partner to a Department of circa 2,000 employees -
Project Manager Hr ReviewNottingham City Council Oct 2004 - Apr 2005Key Responsibilities:• Led the review of the operating model for HR within the City Council -
Head Of Hr – Social ServicesNottingham City Council Aug 2001 - Oct 2004Key Responsibilities:• Leading & managing a team of c. 20 HR & OD professionals• Providing a comprehensive HR service to the Social Services directorate, including strategic support to the senior leadership team
Claire Ward Skills
Claire Ward Education Details
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FcipdFellow Of The Chartered Institute Of Personnel & Development -
Post Graduate Diploma In Personnel Management -
Social Sciences
Frequently Asked Questions about Claire Ward
What company does Claire Ward work for?
Claire Ward works for Xylem Water Solutions Uk & Ireland
What is Claire Ward's role at the current company?
Claire Ward's current role is Human Resources Business Partner at Xylem Water Solutions UK & Ireland.
What is Claire Ward's email address?
Claire Ward's email address is cl****@****.gov.uk
What schools did Claire Ward attend?
Claire Ward attended Fcipd, Nottingham Trent University, Nottingham Trent University.
What skills is Claire Ward known for?
Claire Ward has skills like Employee Engagement, Performance Management, Organizational Development, Culture Change, Public Sector, Employee Relations, Hr Policies, Human Resources, Tupe, Policy, Employment Law, Management Development.
Not the Claire Ward you were looking for?
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1connellsgroup.co.uk
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Claire Ward
Greater Sheffield Area -
Claire Ward
Newark-On-Trent -
Claire Ward
Group Head Of Customer Experience. Effective Communicator And Collaborator. Professional, Proactive And A Problem Solver Focused On Continuous Improvement And Delivering Exceptional Service.United Kingdom1medicalservicesuk.com
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