With 15+ years in IT/business, Claire is established as a versatile and accomplished Project Manager/PMO and Business Analyst with exceptional credentials. A skilled communicator, her ability with negotiation, analysis and planning has been invaluable in the successful delivery of key projects and services for high value clients including HSBC, Travelex PLC, Associated British Foods, Capital One, ABN Amro, Mizuho, Citi Bank, Credit Suisse and RBS.• Set strategic direction and create challenging objectives to reach those goals• Create and sell a vision to senior stakeholders and project teams• Introduce new business services, technology and ways of working, shaping the approach• Deliver complex, high profile projects• Both follow due process and create new paths when required• Communicate effectively with colleagues at all levels, tailoring the message to meet the recipient’s priorities, work effectively in a team and challenge decisions where appropriate