Managing and maintaining Blue-Chip clients and their events, ensuring their requirements are met at all times. Obtaining new business for RacingLine and their growing events department.Manage a team of five consisting of three Events Managers, one Events Administrator and the Office Manager for RacingLine Events.Oversee an Events Programme consisting of 100 + events per calendar year.Sign off of all final copy, budgets, and proposals before presenting to the clients.Implemented new working processes to assist the team with their time management skills to reach deadlines under pressure.Budget management of client budgets and company budgets ensuring Agency Fees are met for the financial year.Assisting with problem guaranteeing a solution is found before delivering the information to the appropriate contact. Attend monthly Management Team meetings to discuss key, company issues, financials and staff dynamics.Conduct staff reviews and recruitment for the department. Regular client meetings to catch up on the events progress and discuss any issues/changes that may occur.

Management of the Volkswagen Fleet Events Programme.Overseeing the Events Programme consisting of up to 100 events a year.Key contact for the Events Manager at Volkswagen, offering day to day support to them.Final sign off on all budgets, proposal and copy before presenting to the client.Provided time management support to the Events Team making sure deadlines are met.Implemented new processes to allow the team to work more efficiently. Weekly meetings with the Volkswagen Events Manager to update on all live events.

Delivered events from initial proposal through to live event management and final budget reconciliation.Pre Event:Take detailed brief from client for new event/concept.Create a proposal that compliments the brief and comes in on budget.Negotiate availability and rates with venues and/or suppliers. Carry out a full site visit.Work on merchandise and signage ideas to compliment the event.Work with technical suppliers.Creating copy for both the customer and retailer based websitesFull guest management via personal calls and guest management systems.Produce a working event order detailing responsibilities for all staff and suppliers/venue from start to finish of event.Create personal itineraries and host documents for all guests.Daily contact and update meetings with the client and suppliers.Book all accommodation/flights for each event. Ensure costs stay within budget. Raise all internal purchase orders and raise customer invoices accordingly.Live Event:Oversee smooth running of event including all logistics for guests from registration to break out sessions.Ensure the client is happy and catered for at all times.Oversee all catering requirements.Oversee all technical requirements.Post Event:Finalise the budget as soon as possible ensuring all suppliers are paid and all budgets balance. Issue client with final invoice.Produce guest feedback forms, send out and collate responses and produce analysis report for debrief.Full event debrief with clients and suppliers.

Support the Events Manager and oversee merchandise, signage inventory along with assist with guest management on all live events.

After completing my degree in Southampton I wanted to travel and therefore took a student visa to work in Toronto. Provided a very high level of customer serviceSupported in managing a strong sales-team of sevenTrained and monitored members of staff to improve their confidence with customers Helped to keep a positive and energetic vibe throughout the teamKey-Holder for the Store; responsible for opening and closing the premises on a daily basis Played an integral role in the setting up of two new stores in Canada.Received new shipmentsAssisted in the visual merchandising of the stores