Claire Wittbold Email & Phone Number

Austin, Tx, Us

Full-time Project Manager. Here I manage all projects within the Player Experience Team as well as engineer tools for the Player Experience Operations and Live QA Teams. Developed skills in time & resource management, creative problem solving, and working with high level (C-Suite) stakeholders.Highly proficient with tools like Airtable and Jira; I am often consulted when it comes to designing dashboards, tools, and workflows for the team.I also am a representative of one of our ERGs (Employee Resource Group) and I work with a team to create a safe space for employees. This has given me experience in channel moderation, event coordinating, and networking.Some of my notable accomplishments would be:- Designed a living dashboard in Airtable that is used by the entire company while working with multiple directors and executive stakeholders to present and implement feedback.- Arranged dinners around the globe for International Women's Day. Worked with budgets, proposals, and social media skills such as inclusive copywriting and promotional graphic design for internal release.

Full-time Live QA Specialist on the Player Experience Team. Here I triage player-reported issues, maintain detailed spreadsheets on Airtable, create/update/assign Jira tickets for developers, and test various builds of Star Citizen.Developed skills in creative problem solving when it comes to reproducing bugs and working with leadership to enhance our team’s workflows with tools like Miro, Airtable, and Confluence.Knowledgeable in methodologies for monitoring and evaluating the holistic user experience of Star Citizen.

I am hired online to perform and record songs. Experience in audio editing, vocal processing, and vocal production. Since starting in September 2018 I've done 115+ songs with clients from all around the world. In December 2020 I was invited to be a contributing educator to the website where I make commissioned videos for tutorials & classes on all things related to recording and mixing. I am my own engineer and I record at home. My setup is as follows:ProTools 12.7Focusrite Clarett 2Pre USBFocusrite ISA One preampWarm Audio WA-2A compressorAston Origin + Aston Swiftshield

Full-time Games Advisor. Here I assist customers with account, billing, in-game support, tech support, and more using multiple tools.Developed skills in accurately following processes to maintain account security and quality when speaking with customers. Experienced troubleshooting many different games and systems via phone, chat, and email.

Austin, Texas, United States

Full-time sales specialist in the Pro Audio department. Here I sold professional live audio systems, studio setups, midi controllers, recording software, and more.Developed skills in building customer rapport and translating "tech-speak" into something understandable for the customer. Experienced troubleshooting many different products and computer systems via phone and in-person.

Plano, Texas

Part-time sales specialist with technical training on Bose products including speakers, headphones, outdoor speakers, home theater systems, etc. Experience with setting up systems, splicing speaker wire, troubleshooting products for customers, shipping and receiving shipments, making sales goals, and coaching new employees.In December of 2016, I led the store in sales by achieving $75k.

Dallas/Fort Worth Area

Part-time social media content manager. Here I managed posts and videography for YouTube and Facebook. I have experience with copywriting, Hootsuite, and the Google Suite; used Sheets & Docs to track promotional posts, Calendar & Hangouts to coordinate with the team.

Dallas/Fort Worth Area

Full-time sales coordinator with experience using Google Docs/Sheets, billing systems, expenses on Concur, uploading invoices, and customer service. During client events I was often the point of contact for service requests and checkups.

Dallas, Texas, United States

Intern with a recording and mixing engineer. Here I observed recording/mixing sessions with professional musicians in a personal environment. Experience setting up/tearing down sessions and maintaining professionalism with clientele.

Blue Ridge, Texas, United States

Recorded location audio for a web-series using a Zoom H4 recorder and a boom mic. I’ve shot scenes indoors, outdoors, and in vehicles.

Dallas/Fort Worth Area

Part-time sales specialist. Here I sold videogames and accessories. Developed skills in building customer rapport, organizing large catalogs, and selling techniques to different age groups. Experienced troubleshooting different game systems via phone and in-person.