Claire Wright Email & Phone Number

York, United Kingdom

Managing a sales team of varying levels of knowledge and skill.Ensuring targets are met by engaging with the team through coaching, reviews, challenging poor performance and offering praise.Reviewing sales daily, weekly and periodically.Role Modelling Excellent customer serviceManaging wages periodicallyRecruiting the best individuals for the job.Supporting attendance and challenging poor attendance.Managing holidays Managing Stock and ordering extra based on predicted sales patterns and customer demand.Providing the correct training and ensuring all team members are up-to-date and compliant against FCA regulations.Managing insurance performance across the wider Tesco Mobile management group as the Senior Cluster Lead.Providing benefits, concerns and ideas for company improvement on behalf of the management team at quarterly Group Forum meetings.

York, United Kingdom

Managing a highly driven sales team of varying levels of knowledge and skill.Ensuring targets are met by engaging with the team through coaching, reviews, challenging poor performance and offering praise.Reviewing sales daily, weekly and periodically.Role Modelling Excellent customer serviceManaging wages periodicallyRecruiting the best individuals for the job.Supporting attendance and challenging poor attendance.Managing holidays Managing Stock and ordering extra based on predicted sales patterns and customer demand.Providing the correct training and ensuring all team members are up-to-date and compliant against FCA regulations.Managing insurance performance across the wider Tesco Mobile management group as the Senior Cluster Lead.Providing benefits, concerns and ideas for company improvement on behalf of the management team at quarterly Group Forum meetings.

York, United Kingdom

Managing a sales team within the Phone Shop and Tech Departments.Ensuring targets are met by engaging with the team, holding weekly reviews, challenging poor performance and offering praise for excellent performance.Reviewing sales daily, weekly and periodically.Role Modelling Excellent customer serviceManaging wages periodicallyRecruiting the best individuals for the job.Supporting attendance and challenging poor attendance.Managing holidays Managing Stock and ordering extra based on predicted sales patterns and customer demand.Providing the correct training and ensuring all team members are up-to-date and compliant against FCA regulations.

York, United Kingdom

Managing a sales team within the Phone Shop.Ensuring targets are met by engaging with the team, holding weekly reviews, challenging poor performance and offering praise for excellent performance.Reviewing sales daily, weekly and periodically.Role Modelling Excellent customer serviceManaging wages and hours periodicallyRecruiting the best individuals for the job.Supporting attendance and challenging poor attendance.Managing holidays Checking deliveriesManaging Stock and ordering extra based on sales patterns.

Stock ManagementManaging department holidaysManaging rotasManaging department wasteEnsuring the department is compliant (labelled&priced correctly)Training is completed by all team membersPromotion changes are completed on time and to a high standardOrdering promotional stock to improve department salesSupporting other areas in the store during busier times

York, United Kingdom

Promotional changes inc preparation for promo changesReading and using plansRunning the Fireworks Department over October/NovemberInc: arranging rotas managing overtime allownace

York, United Kingdom

Advising customers on electrical productsOffering after-care assistance and products such as additional warrantiesSetting up Finance products

York, United Kingdom

Filling stock onto shelvingLabellingHelping with promotional changes

York, United Kingdom

Managing StockScanning GapsChecking delivery dates and reasons for missing stockStock Counts

York, United Kingdom

Ensuring the Entertainments Department was filled and tidyLabelling stockGood stock management in the secure warehousePromotional changesHelping with new releases.

York, United Kingdom

Serving customers on a checkoutWorking Bank Holidays and Overtime

Bachelor Of Arts (B.A.), Cinematography And Film/Video Production, 2:2

During my time at York St John University I explored many areas of the Degree, including Directing, Editing, Script Supervising.

A-Levels, Media Studies

Activities and Societies: Young Enterprise Also studied Psychology, English Language German (AS-Level)