Claire Yoo Email & Phone Number

Denton, Texas, United States

My current role is to provide excellent customer service to residents who rely on the City of Denton as their primary utility provider for electric, water, and solid waste services.• Assist customers by phone, electronically, and in-person in a friendly and professional manner• Process a wide range of utility service requests, including connections, transfers, disconnections, payment arrangements, and solid waste work orders• Maintain financial accuracy in payment transactions, ensure compliance with City ordinances and policies, and protect sensitive customer information

Dallas, Texas, United States

In this role within the security system services industry, I performed key administrative tasks to maintain organized financial accounts and positive vendor relationships.• Run payrolls for all hourly and salary employees• Ensure timely and accurate payment of credit cards and vendor statements• Prepare financial documents for monthly accounting reports in the alarm billing software

Irving, Texas, United States

My role involved providing excellent technical support and user training to vendors and employees for anything related to the construction management software, BuildPro.• Fulfill 20+ helpdesk tickets per day via digital workflow platform• Schedule and host training sessions for 5+ vendors per week via video screen sharing calls• Coordinate the implementation of standardized billing procedures for land development projects across 11 divisions

Irving, Texas, United States

In this contract assignment, I supported Lennar Homes’ administrative team with data entry and clean-up during a large data migration.• Assist divisions with accurate data entry in the customer relationship management software• Update and maintain scheduling templates in the construction management software• Evaluate 100+ orders daily to verify correct sales tax in the accounting software

Farmers Branch, Texas, United States

In this part-time, long-term role, I supported the administrative team with organizational and office-related tasks.• Receive and sort incoming mail, including customer payments• Maintain organized filing system of invoices, statements, and customer accounts• Update Accounts Payable and Accounts Receivable records in the accounting software