Claire Pratt Email & Phone Number

Worldwide Remote

Jan 2018 – present Freelance USA time zonesRemote Project ManagerAchievements: Virtual Project Manager for various entrepreneurs that require organisation of their projects. 1 Digital Agency, Insurance Brokerage and 3 Tech Start-ups are currently on my portfolio.Projects - App development- PMO setup- Cloud Migration- Project ManagementResponsibilities:To facilitate all internal meetings, ensure task presentation via software applications. I assist business owners with customer requirements and support the development teams in understanding these client needs. I manage project plans that are baselined to track true progress. I facilitate software demonstrations to clients while supporting the development teams. Project Documentation and Project Software updated a project progress and final close off of the projects. Formal handover to Client Ops team, lessons learned workshops and Project Assets archived. CTO presentations and EXCO Board Pack preparations with project updates.

Durban Area, South Africa

Achievements:Remotely managed projects consisting global teams to deliver both hardware and software to Global clients.Projects - Betstone Brazilian Bingo- Betstone Silver Heritage- Betstone Mexico Roadshow- Betstone Spain Beta- Bestone Peru Beta- Desktop Environment- Veyron Baseline- 43” Cabinet- Lobby Revamp- Mystery BonusResponsibilities:To initiate, manage and control key strategic projects for the USA and Mexico based distributors of Derivco's Landbased Gaming Software division. I managed software and event management projects with remote teams across multiple time zones from USA, Mexico, UK, Isle of Man, Spain, Sweden and Nepal successfully to deliver projects throughout software development life cycle specified by Project stakeholders. Mentored 3 junior team members and compiled program and portfolio reports for EXCO and MANCO meetings. I rolled out Project Management workshops to bring other business units up to date with Project Methodologies and basic understanding of what their respective PMs daily work entails. I teamed up the SME Team Leads across the supply chain to breach any communication issues and to ensure smoother relations and speedy removal of obstacles.

Johannesburg Area, South Africa

Company Information: Software development house for Cloud ERP Solutions designed for Small to Medium businesses.Achievements:I brought in a multi-million rand deal for the young start-up and used the commission to purchase a stake in the company.Projects:- Business Associates (Reseller) (Swaziland)- Bloemwater (Bloemfontein)- Autopax (Pretoria)- Inqaba Training (Soweto) - South Africa Graduate Council (SAGC Randburg) - C-Sonke Investments (Bloemfontein) - Ipelegeng Investments (Soweto) - AgriSmart Investments (Pretoria)- MSK Holdings (Johannesburg) - iWorld (Durban)- South African German Training Services (Johannesburg & Soweto) - Partners in Biz (Reseller) (Pretoria) - AGSA (Randburg)- Modest Group (Reseller)(Free State and Northern Cape) Responsibilities: My mandate: To setup, drive and control a Project Management Office aligned to Prince2 Methodology to mitigate non-payment from Government clients. The PMO would ensure proper guidelines for ALOv Project teams to adhere to with strict focus on methods, models, documentation and reporting. The Project Management Consultant Services and Project Reporting along with Reseller and ICT Graduate programs was the main focus of my PMO. This PMO would assist all of ALOv’s Resellers from different countries such as Lesotho, Swaziland, Nigeria, and South Africa. Being more technical in skills, the Resellers would benefit from the PMO in accordance with Project Standards, clear define processes and back office support. The PMO would provide basic PMO training to reseller resources, assist with Tender proposals, and if needed, execute the Project Management duties once the tender/project was successful won.

Johannesburg Area, South Africa

Achievements:Resurrected delayed projects that were severely off track, rescheduled and delivered projects of great value to the Bank.Projects: 1.0 Internal Business Units (Marketing/ Training/ IT/ Change Management/ CASH/ Branch/ First Rand/ Operations/ Procurement/ Finance/ - Project Management- Project Performance Management- Project Reporting- Status Meetings- Change Management 2.0 External Suppliers- Product Specification- Project Management - Project Performance Management- Status Meetings3.0 South African Reserve Bank - Project Management - Project Performance Management- Status Meetings4.0 FNB Branches(National 600+ branches) - Project Management - Project Performance Management- Product Procurement Release- Status Meetings- RoadshowsResponsibilities My role is to provide Project Management services to FIRST NATIONAL BANK STRATEGIC PROJECT UNIT. My role was explicitly to bring projects back on track. I had six (6) projects which had already overrun on schedules by months from numerous division with the Banking Channels division of FNB. These projects had huge reputational risk of going into market incorrect and/or not missing target deadlines altogether and not making market as all.

Sandton, South Africa

Achievements:2iC to the Chief Operating Office of The Prepaid Company managing strategic Business projects for the group. Projects:1.0 Wholesle Database(National 300 wholesales)- Project Management- Project Performance Management- Integration and Technology- Recon and Settlement- Product Procurement and Distribution- Support and Maintenance2.0 Networks (Vodacom/ CellC/ MTN/ ESKOM/ Telkom/ Neotel/ Easy Pay/ Transaction Junction)- Project Management - Project Performance Management - Recon and Settlement- Release of Financial Guarantees- Technology for virtual stock (vouchers)- Printing and Distribution of physical Stock3.0 Retailers(National – PicknPay/ Shoprite/ Petrol garages etc.) - Project Management - Project Performance Management - Recon and Settlement- Release of Financial Guarantees- Technology for virtual stock (vouchers)- Printing and Distribution of physical StockResponsibilities:My role provided Project Management services to The PREPAID COMPANY (TPC) - a division within BLT. My role encompassed 28 areas of operations reporting directly the COO in a 2-in-command capacity. I established an Operations Team (direct reporting line to me) that would provide BTL Business units with multi-faceted support around projects that needed to be operationalised, maintained and supported within OperationsThe Prepaid Company (TPC) Business Projects were all telecommunications specific :- Technology for encrypted virtual stock from Network providers- Wholesale Division Integration into TPC (maintain and support)- Physical Stock warehousing, printing, distribution- Financial Treasury for BLT Group, releasing of guarantees- Facilities Management for TPC- Business Specifications on technology from internal Technology Division- Launching of new Metro Cash and Carry Telecom products

Woodmead, South Africa

My role is to provide Project Management services to various clients and projects for X-Pert Consulting Group. My role was to consult to various clients from all industries for various positions from administrator to PM.1. Project Management- Project Planning, Execution, Control and Close Out- Risk Management- Timely Reporting- Timely Project Meetings, like:• Kick-off meetings • Steering Committee Meetings• Status Report Meeting • Progress Meeting2. Project Performance Management– Identify the required performance baseline– Collect the actual project progress– Produce reporting dashboards to reflect the project performance in terms of:• Project managers’ performance • Team members’ performance3. Summary Reports- Periodical project status report: one page report that will include the accomplishments, work in progress, issues and risks for the reporting period. User can drill down in this report to see more information within this period.- Projects Health Report: a report that shows only one line per project with a visual color indicator of the project health that reflects the schedule variance.

Johannesburg Area, South Africa

My role is to provide Project Management services to various clients and projects for Deloitte Consulting, in particular the acquisition of ABSA Bank by Barclays Bank. My role was duel in that I was PMO Administrator and Project Manager of a Workstream with direct report lines.My workstream was mandated to evaluate, take stock and clean up nine provinces of data within the SAP system. This data pertained to property portfolio of ABSA Bank such a title deeds, lease agreements and supporting documentation. Documentation copies from nine provinces were centralized and captured into the SAP system utilising my project team and the SAP ABSA BANK Users/staff. Working closing with the SAP Business Intelligence Unit onsite at ABSA, for centralization of copies, reports and documentation.

Johannesburg Area, South Africa

My role is to provide Project Management services to Accenture clientele, in particular the EDCON Group. My role provided administration, co-ordination and work-breakdown financials for this project.The project consisted of over 60 Software skilled resources customizing a POS System for Edcon. My role provided co-ordinator services to the project, with a direct reporting line into the Senior Executive.1. Project Management- Project Co-ordination- Project Financial Management- WBS Costing and Invoicing- Project Account Receiveables2. Finance Tracking Reports- Overdue invoices;- Upcoming expenses;- Reconciled and Settled Invoices; and- Work Breakdown Structure costings3. Issues Reports- Issues tracking: a report that shows the project issues. It shows the issues, status, requested by, assigned to, issue reference and due date.- Risks: a report that shows the project risks, status, probability, impact, assigned to, mitigation plans and contingency plans.

Mcompm, Level 9, Master Of Commerce In Programme Management (Mcompm) – Nqf L9, Masters

Post Graduate Diploma Nqf8, Programme Management

https://www.cranefield.ac.za/post-graduate-courses/postgraduate-diploma-in-programme-management-course/

Advanced Diploma Nqf7, Project Management

https://www.cranefield.ac.za/undergraduate-courses/advanced-diploma-in-project-management-course/