Claire Bigeard Email & Phone Number

Sainte-Marie, La Réunion

Saint Denis, Reunion

Mes fields of expertise (English < French > Spanish) : - Translation (text)- Interpreting (oral)- Transcribing (audio & video > text)- Proofreading & correcting- Language-learning support (improvement workshops, conversations / talks, guided tours, etc.)

Saint Denis, Reunion

My missions were to :- help better the firm's communication plan (both internal and external)- spread awareness regarding our services, and the packages available in our agencies - coordinate events around the year- improve the website (form & content)- coordinate social network presence - define areas of potential improvement, and offer solutions / alternatives- manage relations with the local media (TV, radio, press)

Saint Denis, Réunion

Tour Operating Department responsabilities :- Exchanging with local partners of different destinations to create group and individual programs (including airfare, hotels, transportation, visits, meals, etc.),- Calculating program rates in spreadsheets (costs, margins, currency rates, etc.),- Designing final programs through QuarkXPress, to be sent to clients,- Updating the lists of upcoming group circuits for the year,- Negotiating cut-off dates for bookings of airfare, hotel rooms, land services, etc.,- Sending up-to-date information about the different programs, periods, destinations, regulations, etc., to the counters,- Registering bookings and updating rooming lists with clients' information,- Preparing group meetings by gathering travel documents (vouchers, plane tickets, emergency contact information, travel guide, insurance leaflet, etc.)

Réunion

SummerTimes = Inbound tourism / Incoming travel agencyGround Agent responsibilities :- Welcoming clients at the airport : giving out refrigerated scented towels and water bottles, checking their travel documents (vouchers, return flight information, etc.), handing out enveloppe with local information regarding their stay on the island, indicating transportation (transfer to hotel, or car rental agency)- Assisting clients in person (by meeting at the hotel reception to explain what to do, and what to see around the island), or remotely (by checking on them through phone or email updates during their stay), and giving them updates on extreme weather forecasts, or traffic disruption.- Booking activites / excursions for the clients (reservation, payment, invoicing)- Setting up weekly schedules for ground agents (airports shifts, and client meetings at hotels)- Preparing 'welcome enveloppes' with matching documents (welcome letter, vouchers, holiday guide, activity flyer, etc.)- Elaborating, and updating catalogues of activities and excursions, used to give more information to clients during meetings (content, layout, printing, etc.)

Saint Denis, Réunion

Transcontinents Voyages is one of the leading outgoing travel agencies of Reunion Island. Counter responsabilities :- Welcoming clients at the counter and overall selling (plane tickets, hotels, transfers, excursions, etc.),- Responding to emails and phone calls for general information, rates, group programs, etc.,- Confirming bookings to hotels, and back to clients,- Following up with reservations to ensure everything is in order,- Teaching trainees about our processes,Tour Operating Department responsabilities :- Exchanging with local partners of different destinations to create group and individual programs (including airfare, hotels, transportation, visits, meals, etc.),- Calculating program rates in spreadsheets (costs, margins, currency rates, etc.),- Designing final programs through QuarkXPress, to be sent to clients,- Updating the lists of upcoming group circuits for the year,- Negotiating cut-off dates for bookings of airfare, hotel rooms, land services, etc.,- Sending up-to-date information about the different programs, periods, destinations, regulations, etc., to the counters,- Registering bookings and updating rooming lists with clients' information,- Preparing group meetings by gathering travel documents (vouchers, plane tickets, emergency contact information, travel guide, insurance leaflet, etc.)

Saint Denis, Réunion

English Workshop is a private English teaching institute, offering classes to kids and adults alike.- Opening and closing the center,- Welcoming clients,- Explaining the various learning options offered,- Registering new clients,- Managing the schedule of classes,- Coordinating the teachers,- Teaching english classes

Translation of:- Blog posts (THE VOLTS, AUBERGE SAINT GABRIEL, KREAVIE),- Websites and webpages (MADOVAR, O.XIDE DESIGN, TRES CHIC STYLING),- Press releases (BRIDAL BOUDOIR AFFAIR, FOU D’ICI),- Contracts and collateral documents (AVENUE DESIGN, PHOTOBOOTH),- Emails and newsletters (SERIAL INDULGENCE)

Greenville, Sc

- Marketing Research- Account Coordinating- Social Media Monitoring

Charlotte, Nc

Y Square Management provides professional and personal image consulting, artist development and management, hospitality services, and special event productions.My job is to:- Lead the marketing team- Manage conference calls- Organize events- Manage social networks

Charlotte, Nc

Y Square Management is a talent management agency.My missions were:- Promote artists- Coordinate event organization- Competition research- Work on press kits and press releases

Montpellier, France

Le Jardin des Sens is not only a gastronomic restaurant located in Montpellier, South of France, but also a group of worlwide restaurants (Paris, Alger, Tokyo, Marrakech, Bangkok, Shanghai, etc.)My missions were:- Assist the press attache- Coordinate event organization- Attend to media representatives- Conduct interviews- Complete press review of group- Marketing research

Saint-Denis, Reunion Island

Globe Communication is an Advertising Agency located in Reunion Island (French Overseas Department - Indian Ocean).My missions were:- Assist account executives in building strategies- Coordinate accounts- Coordinate creative work for campaigns- Coordinate radio spot creation in studio

Bachelor'S Of Science, Integrated Marketing Communication

3-Year College Degree, Public Relations, Events Organization

Associate'S Degree, Foreign Languages Applied To Socio-Economic Fields

Activities and Societies: Member of the student association "Asso'Lettres" Student representative at the CEVU (Studies and University Life.