Claire Bigeard Email and Phone Number
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Claire Bigeard personal email
Hello, I am a dynamic, motivated and versatile 'mompreneur' ! I have acquired knowledge and abilities in different fields : Foreign Languages, Tourism / Tour operating, Event planning / Marketing / Social media.After 3 years studying Foreign Languages, I switched to Marketing & Communication at the ISCOM school in Montpellier (France). Thanks to the partnership between ISCOM and Winthrop University in Rock Hill, South Carolina (USA), I finished my degree on American soil. In May 2010, I graduated with a Bachelor of Science in Integrated Marketing Communications.Following a few positions in advertising/communication agencies, I returned to my native island of Reunion in 2013 and reinvented myself into a travel specialist. It was THE opportunity to convert my travel passion into a career. I gained experience in various aspects of the travel industry, among which : ticket sales / travel advising, tour operating, destination management (inbound tourism), group coordination, travel escort, etc. I have also extended my own travel list (Australia, Spain, USA, Canada, South Africa, Mauritius, China, Madagascar, New Zealand, Singapore, Caribbean islands, etc.) In 2019, I left the travel industry to go back to my first love : foreign languages, in a way THE central theme that guided me through my studies and into my professional life. I thus registered as a Freelance Translator in 2020 (English < French > Spanish).My fields of expertise : - Translation (text) - Interpreting (oral) - Transcribing (audio & video > text) - Proofreading & correcting- Language-learning support (improvement workshops, conversations / talks, guided tours, etc.)
Navitour Voyages
View- Website:
- navitour.net
- Employees:
- 48
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Conseillère VoyagesNavitour Voyages Aug 2022 - PresentSainte-Marie, La Réunion -
Freelance TranslatorOh My Word ! Jun 2020 - PresentSaint Denis, ReunionMes fields of expertise (English < French > Spanish) : - Translation (text)- Interpreting (oral)- Transcribing (audio & video > text)- Proofreading & correcting- Language-learning support (improvement workshops, conversations / talks, guided tours, etc.)
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Communication CoordinatorTranscontinents Voyages Jun 2018 - Aug 2019Saint Denis, ReunionMy missions were to :- help better the firm's communication plan (both internal and external)- spread awareness regarding our services, and the packages available in our agencies - coordinate events around the year- improve the website (form & content)- coordinate social network presence - define areas of potential improvement, and offer solutions / alternatives- manage relations with the local media (TV, radio, press) -
Tour Operating & Production AssistantTranscontinents Voyages Nov 2017 - Jan 2018Saint Denis, RéunionTour Operating Department responsabilities :- Exchanging with local partners of different destinations to create group and individual programs (including airfare, hotels, transportation, visits, meals, etc.),- Calculating program rates in spreadsheets (costs, margins, currency rates, etc.),- Designing final programs through QuarkXPress, to be sent to clients,- Updating the lists of upcoming group circuits for the year,- Negotiating cut-off dates for bookings of airfare, hotel rooms, land services, etc.,- Sending up-to-date information about the different programs, periods, destinations, regulations, etc., to the counters,- Registering bookings and updating rooming lists with clients' information,- Preparing group meetings by gathering travel documents (vouchers, plane tickets, emergency contact information, travel guide, insurance leaflet, etc.)
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Visitor Assistant & Ground AgentSummertimes Réunion Nov 2015 - Feb 2017RéunionSummerTimes = Inbound tourism / Incoming travel agencyGround Agent responsibilities :- Welcoming clients at the airport : giving out refrigerated scented towels and water bottles, checking their travel documents (vouchers, return flight information, etc.), handing out enveloppe with local information regarding their stay on the island, indicating transportation (transfer to hotel, or car rental agency)- Assisting clients in person (by meeting at the hotel reception to explain what to do, and what to see around the island), or remotely (by checking on them through phone or email updates during their stay), and giving them updates on extreme weather forecasts, or traffic disruption.- Booking activites / excursions for the clients (reservation, payment, invoicing)- Setting up weekly schedules for ground agents (airports shifts, and client meetings at hotels)- Preparing 'welcome enveloppes' with matching documents (welcome letter, vouchers, holiday guide, activity flyer, etc.)- Elaborating, and updating catalogues of activities and excursions, used to give more information to clients during meetings (content, layout, printing, etc.)
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Tour Operating & Production AssistantTranscontinents Voyages Jul 2013 - Oct 2015Saint Denis, RéunionTranscontinents Voyages is one of the leading outgoing travel agencies of Reunion Island. Counter responsabilities :- Welcoming clients at the counter and overall selling (plane tickets, hotels, transfers, excursions, etc.),- Responding to emails and phone calls for general information, rates, group programs, etc.,- Confirming bookings to hotels, and back to clients,- Following up with reservations to ensure everything is in order,- Teaching trainees about our processes,Tour Operating Department responsabilities :- Exchanging with local partners of different destinations to create group and individual programs (including airfare, hotels, transportation, visits, meals, etc.),- Calculating program rates in spreadsheets (costs, margins, currency rates, etc.),- Designing final programs through QuarkXPress, to be sent to clients,- Updating the lists of upcoming group circuits for the year,- Negotiating cut-off dates for bookings of airfare, hotel rooms, land services, etc.,- Sending up-to-date information about the different programs, periods, destinations, regulations, etc., to the counters,- Registering bookings and updating rooming lists with clients' information,- Preparing group meetings by gathering travel documents (vouchers, plane tickets, emergency contact information, travel guide, insurance leaflet, etc.) -
English Teacher / Location ManagerEnglish Workshop Mar 2013 - Jul 2013Saint Denis, RéunionEnglish Workshop is a private English teaching institute, offering classes to kids and adults alike.- Opening and closing the center,- Welcoming clients,- Explaining the various learning options offered,- Registering new clients,- Managing the schedule of classes,- Coordinating the teachers,- Teaching english classes
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Freelance TranslatorTelegraphe Jan 2009 - Jan 2013Translation of:- Blog posts (THE VOLTS, AUBERGE SAINT GABRIEL, KREAVIE),- Websites and webpages (MADOVAR, O.XIDE DESIGN, TRES CHIC STYLING),- Press releases (BRIDAL BOUDOIR AFFAIR, FOU D’ICI),- Contracts and collateral documents (AVENUE DESIGN, PHOTOBOOTH),- Emails and newsletters (SERIAL INDULGENCE) -
Marketing AssistantWoodward & Zwolinski Oct 2011 - May 2012Greenville, Sc- Marketing Research- Account Coordinating- Social Media Monitoring
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Marketing AssistantY Square Management Jul 2010 - Dec 2010Charlotte, NcY Square Management provides professional and personal image consulting, artist development and management, hospitality services, and special event productions.My job is to:- Lead the marketing team- Manage conference calls- Organize events- Manage social networks
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Marketing AssistantY Square Management Jul 2009 - Sep 2009Charlotte, NcY Square Management is a talent management agency.My missions were:- Promote artists- Coordinate event organization- Competition research- Work on press kits and press releases
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Press Attaché AssistantLe Jardin Des Sens Jul 2008 - Sep 2008Montpellier, FranceLe Jardin des Sens is not only a gastronomic restaurant located in Montpellier, South of France, but also a group of worlwide restaurants (Paris, Alger, Tokyo, Marrakech, Bangkok, Shanghai, etc.)My missions were:- Assist the press attache- Coordinate event organization- Attend to media representatives- Conduct interviews- Complete press review of group- Marketing research
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Account Executive AssistantGlobe Communication Jan 2008 - Mar 2008Saint-Denis, Reunion IslandGlobe Communication is an Advertising Agency located in Reunion Island (French Overseas Department - Indian Ocean).My missions were:- Assist account executives in building strategies- Coordinate accounts- Coordinate creative work for campaigns- Coordinate radio spot creation in studio
Claire Bigeard Skills
Claire Bigeard Education Details
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Integrated Marketing Communication -
Iscom MontpellierPublic Relations, Events Organization -
Foreign Languages Applied To Socio-Economic Fields
Frequently Asked Questions about Claire Bigeard
What company does Claire Bigeard work for?
Claire Bigeard works for Navitour Voyages
What is Claire Bigeard's role at the current company?
Claire Bigeard's current role is Freelance translator, without the double talk.
What is Claire Bigeard's email address?
Claire Bigeard's email address is cl****@****ahoo.fr
What schools did Claire Bigeard attend?
Claire Bigeard attended Winthrop University, Iscom Montpellier, Université Paul Valéry - Montpellier Iii.
What are some of Claire Bigeard's interests?
Claire Bigeard has interest in Kayaking, Salsa, Surfing, Modern Jazz, Hiking, Ballet, Foreign Languages And Cultures, West Coast Swing, Diving, Hip Hop.
What skills is Claire Bigeard known for?
Claire Bigeard has skills like Event Planning, Public Relations, Social Media, Marketing Communications, Media Relations, Press Releases, Online Marketing, Marketing Strategy, Public Speaking, Community Relations, Marketing Research, Integrated Marketing.
Who are Claire Bigeard's colleagues?
Claire Bigeard's colleagues are Carole Narboni, Dayana Luit-Lautric, Laura Bacqueville, Emmanuele Derache, Alice Gersen, Helene Mocanescu, Jeannetty Loriel.
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