Marketing And Communications Consultant (Digital Specialist)
Exeter, United Kingdom
Digital marketing for 200 National Trust places, wrote the 3 year rolling digital plan. Trainer on GDPR, social media, writing for the web, email marketing and SEO. Project manager for land, outdoors and nature communications project. Managed a team to write website pages, social media posts, email newsletters. Led on contentious issues, content production and advertising. PROFESSIONAL DEVELOPMENT - One year leadership programme - Five day project management course- Three… Show more Digital marketing for 200 National Trust places, wrote the 3 year rolling digital plan. Trainer on GDPR, social media, writing for the web, email marketing and SEO. Project manager for land, outdoors and nature communications project. Managed a team to write website pages, social media posts, email newsletters. Led on contentious issues, content production and advertising. PROFESSIONAL DEVELOPMENT - One year leadership programme - Five day project management course- Three day managers course - Two day effective presentation courseSKILLSEmail newsletters > A/B testing revealed the optimum time of send, segment of members/volunteers, subject and copy count, resulting in monthly increases in open, click and property visits (email associated with membership card data gave reporting).Advertising > I wrote a report using our new data tool to target Facebook ads, Google ads, billboards and bus-sides in those locations, during off-peak times. Increased the length of our busy periods without overburdening staff and volunteers. Content > I designed the all channels content framework which underpinned the website, SEO, social media, emails, printed member newsletter, leaflets, advertising and press releases - streamlining our content, meant less production costs and more distribution opportunities. Social media campaigns > during my time at the Trust I took our Instagram account from 0k followers 187k followers by tapping into social media trends and sourcing key stories from my network of expertise staff members. 70% of the content was pro-active and scheduled 2-6 weeks ahead, 30% of posts were reactive and posts and scheduled within 48 hours. Videos > as video is set surpass photos on social media I used a two prong approach to creating a huge bank of footage. Firstly contracting a content agency to take professional footage. Secondly training 35 staff and volunteers and equipping with video cameras, forming the ‘National Trust Content Network’. Show less