After embarking on my first management role aged eighteen I quickly realised that helping others to reach their full potential was my true vocation in life. It's the fire in my belly. So, I decided to make a career out of it. Now, I have twenty years experience in providing pragmatic learning solutions that enables individuals, teams and businesses to exceed and sustain their desired results.Having held a number of senior operational positions myself, I bring my expertise to each learning environment. I have worked in both B2B and B2C global organisations, across sector with large scale projects delivered in; Retail, Telecoms, Health, Travel, Utilities, Technology and Financial Services. This has led to a proven track record, with achievements including designing and leading award winning programmes that achieved in access of 1700% in return on investment.