Claire Burrell Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Columbus, Ohio, United States

Greater Nashville Area, Tn

Greater New York City Area

Greater New York City Area

Sydney, Australia

Oversees all site ticketing operations, including Gateway/Galaxy and Sirius software maintenance; Recruitment, staff management, customer service training and development for team of 40; Stock control of frontline and office resources including physical tickets, attraction maps, information brochures etc; Administrate trade, corporate, advanced and walk-up bookings; Coordination of daily schedules and attraction operations; Statistical reporting on trends to capitalise on promotional programming; KPI analysing, reporting, planning and implementation; Providing feedback to customer enquiries, compliments and disputes; Co-ordinating agenda for regular meetings of executive and frontline staff; Liaise with related departments such as Marketing, Finance, Call centre, Education, IT, Design, Facilities etc; Health and Safety, specialising in site fire evacuation training; Events, Media and PR coordination on site.Project development involvementResponsible Promotional POS, concierge

Sydney, Australia

Rostering; Cash handing and reporting; Logistical integration of booking and completing guided tours for 8-10 staff, including corporate and media groups; Training of staff including creating and implementing training manuals; Skywalk stock control including monitoring of safety equipment; Food & Beverage stock control including the reinforcement of food handling procedures

Sydney, Australia

Provide guided tours for groups of 16 guests on the outdoor viewing platform whilst being informative and entertaining; Achieve sales targets for tickets and secondary spends; Promote Health & Safety standards; Provide customer service and general tourism information and Food & Beverage service

Casual event staffing for VIPeople includes major and minor event including but not limited to sport, concert, gaming and betting; this can include but is not limited to Crowd management, Ticketing, Hospitality and services, Responsible Service of Alcohol and Information assistance.

Sport Assistants at St Paul's Grammar School are required to supervise coach sport teams, umpire sporting games and teach sporting skills to children of a range of ages.

Administration for Advantage Psychology includes Managing appointments and schedules, Liaison between all stakeholders: Clients, Doctors, Psychologists and more, producing and managing documentation and business resources, Company marketing and budgeting, and Training and supervision.

Bachelor Of Tourism Management

I was part of a Study Abroad program, Studying Human Resources, Public Relations, Economics for Business and Hospitality

Bachelor Of Tourism Management

Units of Study include: Sustainable Tourism in Context Working with Communities Inequality and Human Rights Managing Tourism Trends.

Bachelor'S Degree