Claire Combs Email & Phone Number

Tulsa, Ok, Us

Kenilworth, New Jersey, Us

Direct the communication strategy for North America (Doka USA and Doka Canada)Provide comprehensive communication support and counsel to Executive Leadership TeamCreate compelling communication material to effectively communicate key messages to the media and internal / external stakeholdersAnalyze media coverage and industry trends to identify opportunities and risksExecute crisis communication plans, providing timely and effective communication during challenging situations in close collaboration with global groupLead national internal communication measures as a member of the global communication team

Plano, Texas, Us

Served as trusted communications counselor to executive leadership and functional department heads, primarily those involved with strategic topicsDeveloped and directed strategic communication plans and budgets in support of organizational objectives to broaden awareness and engagement across key stakeholder groupsNavigated topics through a complex, multi-national and highly matrixed organization while influencing and gaining buy-in from senior executives, subject matter experts and teams at-largeIdentified challenges and emerging issues faced by the organization; collaborated with leadership team to recognize opportunities and solutions, then define and execute appropriate communication strategies to support themPrepared talking points, speeches, presentations, and other supporting material for executive stakeholdersOrchestrated major announcements and change management topics across the organizationProvided thoughtful, balanced communications counsel in crisis management situations while maintaining strictest confidentialityDirected communication channel usage and mix with a focus on continuous improvement and user experienceDeveloped and coached team members to high performance with a caring, inclusive, and people-forward approach Led cross-functional team to integrate global ESG / Sustainability strategy in North AmericaManaged pool of external vendors and freelancers

Plano, Texas, Us

Developed and implemented communications activities across multiple departments utilizing a broad range of platforms and mediaDesigned, researched, produced, hosted and launched Hilti's first company-wide podcastProvided oversight and coordination of messages directed to large audiences or those requiring a high-degree of change from team membersSynthesized large amounts of information for relevancy, crafting concise, compelling messagesWrote objectives-based content for a variety of media regarding company strategy, purpose, values and business model to support the Hilti brand differenceMaintained editorial calendar across platforms; solicited topics to support the company’s business strategy and objectivesOversaw and orchestrated message distribution among various communications delivery channels; promoted proper use among departments and team membersDeveloped, implemented, and measured internal communications programs that encouraged desired behavior among team members in support of Hilti North America’s business strategy and objectivesCollaborated in messaging and execution of key internal meetings

Tulsa, Ok, Us

Directed research and discovery projects aimed at uncovering marketing needs and defining business / positioning / communication opportunitiesLed concepting and creative direction for film, web, and interactive storytelling projects for U.S.-based and global clientsManaged projects with multiple internal and external stakeholders while remaining accountable for wide-ranging budget and timeline deliverablesWrote and edited scripts and copy for various mediumsBuilt proposals and developed project plans to win new business

Plano, Texas, Us

Acted as brand guardian for Western Hemisphere; localized global brand guidelines and developed new guidelines as needed in keeping with the tone, look and feel of the brandDeveloped and managed detailed external communications initiatives annual calendar and corresponding budgetCreated detailed communication plans designed to communicate impactful and strategic messages to a targeted audience in an effective and efficient wayPresented concepts and proposals to influence and gain buy-in from an executive-level audienceManaged marketing material for all Western Hemisphere product launches, implementing all launch deliverables and post-launch campaignsSynchronized activities and provided support and leadership to communications team members outside of the HQ officesSelected, trained, and managed pool of vendors (graphic design, print procurement, distribution, and fulfillment)Championed diversity and inclusion in all internal and external communicationsDirected local photography shoots and partnered with global team on North American imagery to be used on a global levelEnsured consistency of messages and brand excellence between media, channel and activityMaintained ongoing interaction with product/trade management, sales management, MIS, finance, legal, logistics and operationsCollaborated with leadership team, legal and other relevant stakeholders to support internal and external crisis managementManaged advertising placements and coordinated with PR manager to maximize potential by leveraging editorial and other value-adding opportunitiesBudget management +1M (variable based on year and marketing roadmap)Managed 3-4 direct reports

Plano, Texas, Us

Built awareness and preference for Hilti products by planning and executing integrated marketing communications plans for current and potential customersDeveloped and implemented events in key MSAs across multiple Hilti channelsMade recommendations regarding communication channels based on extensive analysis to focus efforts toward the most profitable customers, trades and channelsDeveloped and managed project timelines and budgetsTrained new employees from other functional areas to understand and execute corporate brand guidelines during New Employee OrientationWorked with external creative agencies and region/division managers to create appropriate strategies and measures for each individual campaignTracked and reported on successes and areas of improvement on a regular basisLed the planning and execution of annual kick-off meeting for management-level team members by managing a core team of 10+ functional experts Budget management +500K (variable based on year and projects)

Created and distributed press releases and promotional information, including producing and distributing a monthly e-newsletterUpdated and maintained website content, including calendar and news storiesAttended regional and national tradeshows to market the facility and the City of Tulsa to national and international audiencesIdentified, developed, and evaluated marketing strategies based on knowledge of establishment objectives, market characteristics, and cost and markup factorsMade sales calls to solicit business from current and prospective customersDrafted proposals and led site visitsBooked and contracted events in the State, Regional, Government, Education and Corporate markets using Scheduler PLUS softwareCoordinated with marketing/catering sales team to organize client events and make presentations to potential clients

Stillwater, Ok, Us

Spoke publicly to prospective and current students to promote College of Education scholarship opportunities and facilitated the application processRepresented the department at community and campus events, in meetings with other institution personnel, and during scholarship processesProcessed scholarship applications and convened the Scholarship Selection CommitteeScheduled meetings, special events, and classesCoordinated projects with the Director of Development to cultivate donors and solicit funding

Bachelor Of Science, Marketing And International Business

Master Of Business Administration, Management