Claire Cox Email & Phone Number

Dublin, County Dublin, Ireland

Leading our Customer Success organisation across all of sub-Saharan Africa and the DACH and Benelux Mid-Market regions to partner with customers creating and delivering on their Talent Management strategies across Hiring, Talent Retention, and Learning. Passionate about creating opportunity for those of all backgrounds and skills, and about developing existing talent to meet the current and future needs of our rapidly growing organisation.

Lead a team of Enterprise Learning Customer Success Managers supporting customers across the Middle East, Africa and Emerging markets across Southern and Eastern Europe. My team delivered best-in-class customer experiences, resulting in high product engagement from the customer and ultimately high customer retention. Our core purpose was to partner with our enterprise and large enterprise customers to create a culture of learning in their organisations using the power of the LinkedIn Learning… Show more Lead a team of Enterprise Learning Customer Success Managers supporting customers across the Middle East, Africa and Emerging markets across Southern and Eastern Europe. My team delivered best-in-class customer experiences, resulting in high product engagement from the customer and ultimately high customer retention. Our core purpose was to partner with our enterprise and large enterprise customers to create a culture of learning in their organisations using the power of the LinkedIn Learning platform. Show less

Lead a team of Learning Customer Success Managers supporting SMB and Enterprise customers across the EMEA and LATAM regions with the goal of delivering best-in-class customer experiences, resulting in high product engagement from the customer and ultimately high customer retention.

Dublin, Leinster, Ireland

TestReach is a unique cloud-based application that provides a scalable and cost-effective way to deliver any assessment online. Leading the TestReach Customer Success and Services functions, my team were responsible for driving exceptional customer experiences ensuring long-term customer success!

Dublin, County Dublin, Ireland

Global Head of Customer Success and Training functions at Talent Rover. Responsible for Technical Support, Customer Success and Client Training, as well as Internal Learning & Development, until Talent Rover was acquired by Bullhorn in 2018.

Dublin, Ireland

Founded and managed eMaint’s EMEA headquarters in Dublin including building an exceptional cross-functional team of 20+, across Sales, Support, Customer Success and Product functions. The success of eMaint's expansion into the EMEA region was only possible because of this dynamic team focused on delivering best-in-class customer experiences, resulting in high product engagement from eMaint's customers and ultimately high customer retention.

Dublin, Ireland

Multi-faceted, client facing role which evolved from period of significant change within Staples.Responsible for onboarding all new clients and for driving eBusiness function for Staples Ireland in order to increase channel’s percentage of sales

Dublin, Ireland

Account Manager for a varied portfolio of accounts including small, medium and large enterprises across a variety of industries encompassing local, multinational and global accounts.

Dublin, Ireland

Recruitment Consultant with CPL Professional Services division, specialising in recruitment of mid to senior level IT Project Managers and Business Analysts, dovetailing into technical business consultancy and business process improvement.

Msc In Work & Organisational Psychology

Master Of Business Studies, Business

Bachelor Of Commerce, Business

Erasmus Study Abroad/ Exchange Program