As a Senior Coordinator for 3 Lancashire Wide ESF projects with a projected income of circa £11million, I was responsible for the accurate and timely submission of learner records and claims to support these projects. As the lead representative of the External Grants and Funding team in relation to project compliance, I represented the organisation during ESFA audit and compliance visits and during OFSTED inspection visits. I provided Lancashire wide communications in relation to ESFA guidance to our partnership network of 30+ training providers via regular email updates, a monthly newsletter and giving regular presentations. This network included on, and off, site delivery and training managers within organisations pan Lancashire. I accurately updated bespoke contract-based databases to meet monthly claim deadlines. I also advised internal and external delivery teams with regards to the timely completion of delivery and project claims. I provided timely and accurate reports to the Assistant Head of External Grants and Funding on project performance and income generation taken from bespoke learner databases and the ILR to support project performance management across the Lancashire network. I also regularly liaised with Preston’s College’s finance team to generate and administer purchase orders and invoices in relation to the 3 ESF projects I support. I have also coached, trained and line managed a team of 3 Assistant Team Leaders to effectively supervise a team of Administrators and Project Officers which contributed to our winning of our organisation’s Team of the Month during a pressurised period.

As peripatetic careers professional across the Lancashire region, I prioritised the needs of local public and private sector organisations to meet business needs in relation outsourced careers and training requirements. I balanced contractual income targets with individual client need. As part of this role, I developed a working knowledge of the completion of contractual documentation in relation to participant training pathways including individual learning and careers action plans and on programme reviews. As well as accurately updating bespoke CRM based systems to maintain confidential client records and report on contract performance, I delivered tailored careers interventions to companies and individuals from a variety of diverse backgrounds including troubled families. As well as representing the organisation during OFSTED and Matrix assessments, I was also commended for high quality delivery by customers and the Via Partnership and nominated for a Via Customer Care Award.

My role involved empathically supporting a caseload of 500 + offenders to find employment through impartial careers guidance and interventions. I delivered one to one guidance and group learning. Whilst accurately updating and handling sensitive data within prison and guidance-based IT systems, I co-ordinated and diarised a College Release programme of approximately 50 prisoners at any one time. I also facilitated client development of offender career and learning plans. I worked as an advocate between clients, outside agencies and the Prison Service whilst advising and adhering to Rehabilitation of Offenders Act legislation.

Designed, delivered and managed the operational of Lifestyle Management Programmes across Blackpool. I delivered motivational training to members of public referred from their GPs to apply healthy eating, and physical activity messages to their everyday lives through group learning and 1:1 guidance. I worked as part of a team of 3 to train staff to cascade health guidelines and to line manage a team of Health Trainers. Whilst working with patients, I accounted for, and delivered on targets, to support Blackpool Council’s Local Area Agreement training targets.

As part of the Recruitment and Marketing Team at Preston College, my role was to promote the College as the number one choice for young people to pursue their post 16 education. This involved me giving regular presentations to young people in schools, parents, teachers and visitors to the College as well as diarising and delivering one to one guidance interventions to match individual needs to suitable courses of learning over 93 schools in Lancashire. As the Key Account Manager of the liaison activities for 20 schools in the Lancashire area, I worked on my own initiative to applications using learner record systems. I supported main college enrolment and pro-actively contributed to successful College and team targets through a flexible approach to travel and my working hours.

Identified, and responded to, training needs of adult students through liaising with a variety of community groups e.g. voluntary groups. I was responsible for identifying and meeting the educational needs of a variety of community-based groups as well as providing individual pre-course guidance to potential adult student and exceeded the College’s annual recruitment target to Skills for Life provision. I was also responsible for the co-ordination of 2 European Social Funded projects focused on work-based skills development within SMEs. To maximise client engagement, this role required me to be flexible in terms of my place of work and working hours.

As part of the Single Regeneration Budget and Student Liaison Teams, I developed events and systems to recruit adult students to meet the targets and outputs of 3 SRB funded projects. I played a significant role in the management of SRB budgets and used IT systems to effectively support this. Organised a number of community events as well as supporting this with publicity and marketing through a range of media. Worked with people from different social, cultural and ethnic backgrounds across both the public and private sectors from which I have developed advanced networking and influencing skilIs. I maintained accurate, confidential, and compliant, beneficiary records, including learner files and learner record systems, to meet project targets, outputs and key reporting deadlines. I played a significant role in the management of SRB budgets and used excel based accounting in order to account for income and expenditure of all 3 projects.