Claire Decoster Email & Phone Number

• Manages lead systems and marketing programs that enable the advisors in the field to prospect and generate client leads• Maintains relationships with program vendors• Performs market research to understand available lead and marketing programs and vendors, and fosters new vendor partnerships based on research• Trains internal and external staff and partners on marketing programs• Regularly reports program effectiveness to management• Works closely with the field, including branch offices, and/or acquisition partners on various marketing efforts, including detailed marketing plans, needs assessments, email marketing, direct mail campaigns, social media strategy and advertising, video production and promotion, paid advertising, community outreach, etc. • Coordinates the creation of educational materials, training and communication plans on available marketing tools and resources, to be shared among the field, acquisition partners and internal stakeholders• Works with management to understand marketing initiatives, craft and implement project plans, and execute to completion• Manages internal and external marketing communications• Creates and manages internal and external sales, marketing and brand collateral• Accountable for processes and procedures related to marketing, including compliance approvals, working with other departments, invoices and expense management and maintaining project road map• Works collaboratively with fellow staff to advance the values and mission of Senior Market Sales by serving on relevant internal and external committees• Assists with special projects/assignments as requested by members of management

Greater Omaha Area

• Managed lead systems and marketing programs that enabled the advisors in the field to prospect and generate client leads• Maintained relationships with program vendors• Performed market research to understand available lead and marketing programs and vendors• Trained the field - including Generals Managers, office staff and advisors, on marketing programs• Assisted in onboarding and training new advisors• Regularly reported program effectiveness to management• Worked with management to understand marketing initiatives, craft and implement project plans, and execute to completion• Created and managed internal and external sales, marketing and brand collateral• Was accountable for processes and procedures related to marketing, including compliance approvals, working with other departments, invoices and expense management and maintaining project road map

Greater Omaha Area

• Supported the Communications & Creative Services team in the planning, execution, and reporting of marketing and advertising materials that support Senior Market Sales’ brand position, raised awareness of our products and services, educated our target audience and generated leads for marketing departments• Assisted in creating marketing communications, including writing and designing• Utilized tools such as project management software, status reports, and editorial calendars to supportbusiness initiatives• Helped gather and compile department statistics• Audited and updated website and email content• Provided assistance and collaborated with team to update and maintain social media content• Built relationships with internal and/or external customers and clients

• Interacted with customers through resolving insurance issues, selling prescriptions, and answering questions• Filled and/or compounded medications• Contacted insurance, other pharmacies, doctors and patients to resolve issues

University Of Nebraska At Omaha

• Worked with a client to produce a promotional video• Partnered with client's marketing team to complete the video• Met objectives and deadlines for project• Helped produce, write, edit and facilitate a promotional video

Greater Omaha Area

• Followed direction of the programming director• Created weekly and monthly content including newsletters, flyers and emails using InDesign, Canva, and MailChimp• Assisted with production of events

Greater Omaha Area

• Met monthly one-on-one with 12-16 mentees to encourage first-year Thompson Learning Community (TLC) students to take charge of their college experience and be proactive in overcoming obstacles• Served as role model for first-year students• Alerted staff members to serious problems that required intervention• Attended and co-facilitated seminars

Greater Omaha Area

• Collaborated with the Director of Communications and Marketing to refine social media strategy and best practices to best tell Brownell Talbot's story• Monitored social media accounts, trends, and news to help social media profiles stay current and competitive • Brainstormed and created content that sparked interest, inspired action, and earned followers• Scheduled content for multiple accounts, ensuring it was timely, relevant, and engaging• Attended school events and produced engaging content in real-time• Built monthly reporting process of social media performance

Papillion, Nebraska

• Counted narcotics with oncoming shift• Took vital signs, checked blood sugar levels, and passed out and administered medications• Assisted with bathing, personal care, dressing, and meal times• Completed patient charting

Bellevue, Nebraska

• Assisted residents with personal care needs such as adaptive devices (hearing aids, glasses, and dentures), bathing, eating, dressing, and hygiene• Took vital signs as ordered and reported "out of range" vital signs• Completed restorative care according to care plan• Followed infection control procedures at all times, in all areas of the building• Assisted with a variety of resident activities